Craft Party Host & Events Coordinator

Michaels Stores; Chambersburg (Franklin County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

Employee discounts

Job summary

Michaels in Chambersburg, PA is seeking an energetic Event Coordinator to plan and run in-store events, including children's parties, crafts, and classes. You will engage guests of all ages, demonstrate projects, and upsell add-ons while keeping strict store standards and safety policies.

You will support customers throughout their shopping, assist with checkout and rewards enrollment, and help with omnichannel processes like BOPIS.

Qualifications

• Must have experience working with children and children's events.
• Excellent people and communication skills.
• Retail or customer service experience preferred.
• Highly organized with creative problem-solving.
• Ability to operate in busy, dynamic store environments.

Responsibilities

• Plan and coordinate multiple events at once, including children's parties.
• Engage with clients of all ages to create a fun, creative environment.
• Demonstrate and instruct party participants in crafts; perform face painting and activities.
• Facilitate party add-ons such as goody bags and balloons to company standards.
• Communicate events with clients and store team members.
• Answer emails, make phone calls, and complete paperwork as needed.
• Adjust plans based on client feedback and needs; create backup plans.
• Ensure client satisfaction and uphold store cleanliness and safety before/after events.
• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience; enroll in Rewards and Private Label Credit Cards.
• Educate customers on VOC surveys and omnichannel processes (BOPIS, SFS).
• Participate in truck unload, stocking, and planogram processes.
• Complete merchandise recovery and AD set duties; support shrink and safety programs.
• Cross trained in Custom Framing selling and production.
• Daily store cleanliness activities.

Skills

People skills

Communication

Child events

Organizational skills

Retail experience

Creative problem-solving

Stress management

Job description

Michaels in Chambersburg, PA is seeking an energetic Event Coordinator to plan and run in-store events, including children's parties, crafts, and classes. You will engage guests of all ages, demonstrate projects, and upsell add-ons while keeping strict store standards and safety policies.

You will support customers throughout their shopping, assist with checkout and rewards enrollment, and help with omnichannel processes like BOPIS.