Craft Event Specialist & Customer Experience

Michaels Stores; Burleson (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Michaels Stores in Burleson, TX is seeking an energetic Event Coordinator to plan and execute in-store events, including kids' birthday parties, crafts classes, and other activities. You will engage guests, guide them through projects, and ensure a fun, safe experience while delivering fast checkout when needed.

This role supports store operations, coordinate with team members, handle emails and calls, adjust plans per client feedback, and maintain store standards.

Qualifications

• Energetic and enthusiastic personality essential.
• Excellent people skills and ability to engage guests of all ages.
• Experience working with children and planning children’s events preferred.
• Strong written and verbal communication abilities.
• Good organizational, interpersonal, and creative problem-solving skills.

Responsibilities

• Plan and coordinate in-store events, including children’s birthday parties and craft classes.
• Engage customers and guide them through activities while ensuring a fun, safe environment.
• Assist customers, handle emails/calls, and coordinate with store team members.
• Support omnichannel processes and ensure store standards and policies are followed.
• Assist with checkout flow and provide exceptional customer service during events.

Skills

Energetic

People skills

Child events experience

Communication skills

Organizational skills

Job description

Michaels Stores in Burleson, TX is seeking an energetic Event Coordinator to plan and execute in-store events, including kids' birthday parties, crafts classes, and other activities. You will engage guests, guide them through projects, and ensure a fun, safe experience while delivering fast checkout when needed.

This role supports store operations, coordinate with team members, handle emails and calls, adjust plans per client feedback, and maintain store standards.