CQI Specialist for Child & Family Services

One Hope United; Champaign (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Tuition assistance

Vacation days

Personal days

Health insurance

403(b) retirement

Health savings account

Life insurance

Professional development

Supervision hours

Job summary

One Hope United is seeking a CQI Specialist in Champaign, IL to drive continuous quality improvement across programs serving children, youth, and families. You will integrate compliance, standardization, and best practices to improve outcomes and ensure adherence to accreditation standards.

The role emphasizes collaboration, risk mitigation, and data-informed recommendations, with local and regional travel as needed and ongoing professional development opportunities.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Development, Education or a related field preferred.
• Internal candidates with a minimum of 2 years as a Mental Health Professional will be considered.
• Minimum of 2–4 years of experience in human services, quality improvement, or a related role. Experience in child welfare, residential services, behavioral health, early childhood development, or nonprofit human services strongly preferred.
• Ability to travel locally and regionally as required. Valid driver’s license and acceptable driving record.

Responsibilities

• Conduct case file record reviews, including both physical files and electronic records, to assess documentation quality, compliance, and alignment with best practices.
• Conduct on-site reviews to assess the implementation and adherence of agency, municipal, and contractual agreements within service and administrative spaces.
• Conduct supervision reviews to ensure documentation of staff guidance, support, and needs in alignment with accreditation and licensing standards.
• Facilitate peer review processes to promote reflective practice and share learning of tacit knowledge that connects policy and procedures to program outcomes.
• Review incident reports to identify trends and opportunities for growth using a solutions-oriented approach that encourages individual and group problem-solving.
• Review outcome measures and performance data alongside reviews to inform targeted quality improvement strategies and recommendations.
• Contribute to process improvement by ensuring review tools remain current, efficient, and effective with the aim of proactively addressing agency and programmatic risks.
• Demonstrate strong collaboration skills using a learning-focused approach in all communication, including courtesy notices, insights, and corrections.
• Maintain strict confidentiality of client, staff, and organizational information in accordance with agency policy, ethical standards, and applicable laws and regulations.
• Performs other duties as assigned.

Education

Bachelor’s degree in Social Work, Psychology, Human Development, Education

Job description

One Hope United is seeking a CQI Specialist in Champaign, IL to drive continuous quality improvement across programs serving children, youth, and families. You will integrate compliance, standardization, and best practices to improve outcomes and ensure adherence to accreditation standards.

The role emphasizes collaboration, risk mitigation, and data-informed recommendations, with local and regional travel as needed and ongoing professional development opportunities.