Impact-Driven Quality Improvement Coordinator

Caritas Family Solutions; Belleville (IL); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Generous Paid Time Off

Paid training

Health Insurance

Dental and Vision

Life insurance

403(b) with company contribution 5%

Tuition reimbursement

Job summary

Caritas Family Solutions seeks a Quality Improvement Coordinator in Illinois to join the PQI Team. You will support planning, data management, quality assurance, compliance, and performance measurement to help ensure high standards across departments.

This full-time, nonexempt role reports to the Department Director and starts at $55,000 annually. Benefits include paid time off, training, health/dental/vision, life insurance, 403(b), and tuition reimbursement.

Qualifications

• High school diploma or equivalent required.
• Associate degree preferred in Administration or related field.
• Minimum of three years of administrative experience.
• Experience supporting quality improvement, compliance, reporting, or administrative operations preferred.

Responsibilities

• Perform manual data entry for surveys, client outcome measures, and record review activities.
• Upload, organize, label, and maintain compliance and quality-related documentation.
• Provide administrative support to Quality Improvement, Safety & Risk, and other quality-related committees.
• Coordinate policy review cycles and manage policy uploads within designated systems.
• Generate routine compliance, quality, training, audit, and performance reports.
• Maintain quality dashboards, databases, and tracking tools to ensure information is accurate and current.
• Assist with performance dashboards, scorecards, Quality Improvement Plan reporting, and organizational fact sheets.
• Support quality improvement initiatives, KPI tracking, outcome measurement, and continuous improvement efforts.
• Analyze and report trends related to compliance concerns, incidents, and risk management indicators.
• Support quality assurance, reporting, and data integrity activities within the electronic health record system.
• Coordinate legal holds, records requests, subpoenas, and other information requests.
• Build collaborative relationships across departments to promote a culture of quality, compliance, accountability, and continuous improvement.

Skills

Active listening

Critical thinking

Reading comprehension

Written & verbal communication

English communication

Education

High school diploma or equivalent

Associate degree in Administration or related field

Tools

Microsoft Excel

Outlook

PowerPoint

Word

Teams

Database management software

Job description

Caritas Family Solutions seeks a Quality Improvement Coordinator in Illinois to join the PQI Team. You will support planning, data management, quality assurance, compliance, and performance measurement to help ensure high standards across departments.

This full-time, nonexempt role reports to the Department Director and starts at $55,000 annually. Benefits include paid time off, training, health/dental/vision, life insurance, 403(b), and tuition reimbursement.