CQI Training Specialist

One Hope United; Champaign (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Tuition assistance

Vacation days

Personal days

Health insurance

403(b) retirement

Health savings account

Life insurance

Professional development

Supervision hours

Job summary

One Hope United is seeking a CQI Specialist in Champaign, IL to drive continuous quality improvement across programs serving children, youth, and families. You will integrate compliance, standardization, and best practices to improve outcomes and ensure adherence to accreditation standards.

The role emphasizes collaboration, risk mitigation, and data-informed recommendations, with local and regional travel as needed and ongoing professional development opportunities.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Development, Education or a related field preferred.
• Internal candidates with a minimum of 2 years as a Mental Health Professional will be considered.
• Minimum of 2–4 years of experience in human services, quality improvement, or a related role. Experience in child welfare, residential services, behavioral health, early childhood development, or nonprofit human services strongly preferred.
• Ability to travel locally and regionally as required. Valid driver’s license and acceptable driving record.

Responsibilities

• Conduct case file record reviews, including both physical files and electronic records, to assess documentation quality, compliance, and alignment with best practices.
• Conduct on-site reviews to assess the implementation and adherence of agency, municipal, and contractual agreements within service and administrative spaces.
• Conduct supervision reviews to ensure documentation of staff guidance, support, and needs in alignment with accreditation and licensing standards.
• Facilitate peer review processes to promote reflective practice and share learning of tacit knowledge that connects policy and procedures to program outcomes.
• Review incident reports to identify trends and opportunities for growth using a solutions-oriented approach that encourages individual and group problem-solving.
• Review outcome measures and performance data alongside reviews to inform targeted quality improvement strategies and recommendations.
• Contribute to process improvement by ensuring review tools remain current, efficient, and effective with the aim of proactively addressing agency and programmatic risks.
• Demonstrate strong collaboration skills using a learning-focused approach in all communication, including courtesy notices, insights, and corrections.
• Maintain strict confidentiality of client, staff, and organizational information in accordance with agency policy, ethical standards, and applicable laws and regulations.
• Performs other duties as assigned.

Education

Bachelor’s degree in Social Work, Psychology, Human Development, Education

Job description

We value our Hope Members . The pay needs to be right and relevant to the position . We conduct regular compensation a nalysis to reward our team fairly .

Generous Vacation

Work and life balance is important to us ! Our Hope Members enjoy 10 holidays, up to 20 vacation days, 6 personal days, 5 sick days, and new to this year…1 mental health day.

Our package is robust with Allied Insurance ( m edical, d ental , v ision ) , 403b Retirement – 2% Contribution, Flexible Spending Accounts, Health Savings Account, Short-Term and Long-Term D isability options , Life Insurance, and Pet Insurance.

Tuition Assistance

We want Hope Members to learn and grow . We offer up to $2,500 annually in tui tion reimbursement. OHU support s educatio n al endeavors .

Professional Development

Our Hope Members strive for excellence in children and youth services. OHU supports them by providing opportunities to network and learn from leaders in the field at in-service days, conferences, and workshops.

We have a growth mindset. The OHU Promise is guiding us in significantly increasing services over the next six years. When a new or current position opens, we look first to advancing a Hope Member.

Position:CQI Specialist

Location: Champaign, IL

Job Id:6355

# of Openings:1

CQI Specialist

The CQI Specialist is a continuous quality improvement role that integrates compliance, agency standardization, and best practices to improve outcomes for children, youth, and families served by One Hope United.

Essential Duties and Responsibilities

• Conduct case file record reviews, including both physical files and electronic records, to assess documentation quality, compliance, and alignment with best practices.
• Conduct on-site reviews to assess the implementation and adherence of agency, municipal, and contractual agreements within service and administrative spaces.
• Conduct supervision reviews to ensure documentation of staff guidance, support, and needs in alignment with accreditation and licensing standards.
• Facilitate peer review processes to promote reflective practice and share learning of tacit knowledge that connects policy and procedures to program outcomes.
• Review incident reports to identify trends and opportunities for growth using a solutions-oriented approach that encourages individual and group problem-solving.
• Review outcome measures and performance data alongside reviews to inform targeted quality improvement strategies and recommendations.
• Contribute to process improvement by ensuring review tools remain current, efficient, and effective with the aim of proactively addressing agency and programmatic risks.
• Demonstrate strong collaboration skills using a learning-focused approach in all communication, including but limited to courtesy notices, insights, and corrections.
• Maintain strict confidentiality of client, staff, and organizational information in accordance with agency policy, ethical standards, and applicable laws and regulations.
• Performs other duties as assigned.

Qualifications Education:

• Bachelor’s degree in Social Work, Psychology, Human Development, Education or a related field preferred. Internal candidates with a minimum of 2 years as a Mental Health Professional will be considered.

Experience:

• Minimum of 2–4 years of experience in human services, quality improvement, or a related role. Experience in child welfare, residential services, behavioral health, early childhood development, or nonprofit human services strongly preferred.

Other Requirements:

• Ability to travel locally and regionally as required. Valid driver’s license and acceptable driving record, and OHU required levels of coverage of auto insurance. Successful completion of required background checks and clearances.

We Invest in You!

• Tuition assistance up to $2500 per year
• Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, and up to 5 paid Sick days annually
• Medical, dental, vision, 403 (b) retirement, flexible spending accounts, health savings account, and short-term disability options
• Agency-paid life up to $50K based on salary
• Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
• Voluntary Legal Plans
• Agency-paid long-term after 1 year of employment
• Career ladders, professional development, and promotion opportunities
• Free LCSW and LCPC Supervision hours available in some locations

A Different Kind of Employer: One Hope United is strong and ready to grow. Are you ready to grow with us?

• 800+ talented professionals strong, serving 10,000 children and families in Illinois and Florida
• Fiscally stable, $70 Million agency-- strong since 1895
• Energetic leadership and a rich community of support

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in E-Verify.

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug Free Workplace. All applicants with a conditional offer of employment must submit to pre-employment drug testing and receive a negative test result. Final hiring decisions are contingent on the candidate submitting to a background check satisfactory to One Hope United.

Join Our Team

grow your why at ohu

We encourage our Hope Members to reflect on the core of their work—their ‘why’. This serves as a symbol, purpose, and commitment to the work we do at OHU. Fulfill your ‘why’ at OHU today!