Child Welfare Quality Improvement & Data Analyst

Children's Aid; New York (NY); On-site; USD 60,000 - 65,000; Full time

Job summary

Children's Aid seeks a Quality Improvement Specialist to drive continuous quality improvement across programs. You will lead data collection, analysis, visualization, and reporting to inform leadership decisions and improve outcomes for children and families in NYC.

The role emphasizes evaluating indicators, developing dashboards, and testing improvements within federal, state, and city compliance frameworks.

Qualifications

• Bachelor’s degree in social work or related field required.
• Minimum of 5 years’ ACS Child Welfare/Human Services experience preferred.
• Advanced skills in MS Excel and statistical analysis.
• Strong communication and problem-solving abilities.

Responsibilities

• Identify and evaluate key performance indicators in child welfare.
• Develop dashboards to monitor compliance and practice using Excel or similar tools.
• Support policy/procedure development to improve performance and operations.
• Analyze data from case records and audits to assess timeliness and quality.
• Produce monthly and quarterly performance reports for leadership.
• Gather and analyze stakeholder feedback and evaluation data.

Skills

MS Excel

Statistical analysis

Verbal and written communication

Self-motivation

Education

Bachelor’s degree in social work or related field

Master’s degree preferred

Tools

PROMIS

Connections

Job description

Children's Aid seeks a Quality Improvement Specialist to drive continuous quality improvement across programs. You will lead data collection, analysis, visualization, and reporting to inform leadership decisions and improve outcomes for children and families in NYC.

The role emphasizes evaluating indicators, developing dashboards, and testing improvements within federal, state, and city compliance frameworks.