CQI-Focused Social Work Supervisor

Rockingham-County,-Nc; North Carolina; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Onsite wellness/medical clinic

Retirement

Flexible Spending

Paid vacation, sick & holidays

Bereavement

Family/Community leave

Tuition reimbursement

Job summary

Rockingham County is seeking a supervisor to lead and develop a team within the Social Services framework. The role focuses on training, QA reviews, and facilitating meetings to improve service quality for families served.

Responsibilities include coaching staff, ensuring compliance with policies, and coordinating with other units to implement improvement plans and data-driven decisions.

Qualifications

• Bachelor's degree in human services or related field; required for role.
• Experience in Quality Assurance/Continuous Improvement preferred.
• Must be a current Rockingham County Government employee.

Responsibilities

• Supervise staff to ensure adherence to quality standards, deadlines, and procedures.
• Develop and implement unit plans for training, OSS, meeting facilitation, or quality assurance reviews.
• Coordinate with subject matter experts to deliver high-quality supports and ensure compliance with internal protocols and state/federal requirements.

Skills

Staff supervision

Quality assurance

Change management

Training

Coaching

Interpersonal skills

Education

Bachelor's degree in human services

Tools

NCFAST

Microsoft Office

Job description

Rockingham County is seeking a supervisor to lead and develop a team within the Social Services framework. The role focuses on training, QA reviews, and facilitating meetings to improve service quality for families served.

Responsibilities include coaching staff, ensuring compliance with policies, and coordinating with other units to implement improvement plans and data-driven decisions.