Courthouse IT Support Technician - Part-Time (20 hrs)

Canton Township; Plymouth (MI); On-site; USD 25,000 - 34,000; Part time

Job summary

The 35th District Court in Plymouth, MI is seeking a Part-Time IT Support Assistant. You will provide frontline technical helpdesk support for hardware, software, and connectivity, and assist with deployment and maintenance of equipment.

You will maintain inventories, document processes, and participate in routine IT projects while safeguarding confidential information in a court setting. Strong communication with both technical and non-technical users is essential.

Qualifications

• Associate degree in information technology, computer science, cybersecurity, information systems, or related field preferred.
• CompTIA A+ or CompTIA Network+ certification.
• Previous experience providing computer, help-desk, desktop-support, or similar assistance preferred.
• Basic working knowledge of Windows operating systems and Microsoft 365.

Responsibilities

• Provide frontline technical support to Court employees for routine hardware, software, and connectivity issues.
• Troubleshoot routine problems and escalate to IT Administrator or vendors when needed.
• Assist with system access, password resets, and application access per security procedures.
• Configure, image, deploy, and maintain desktops, laptops, monitors, printers, and related equipment.
• Assist with software installations, updates, patching, and routine maintenance.
• Maintain accurate technology records and inventories of hardware and software.

Skills

A+ certification

Network+ certification

Windows basics

Help desk

Education

Associate degree in IT or related field

Job description

The 35th District Court in Plymouth, MI is seeking a Part-Time IT Support Assistant. You will provide frontline technical helpdesk support for hardware, software, and connectivity, and assist with deployment and maintenance of equipment.

You will maintain inventories, document processes, and participate in routine IT projects while safeguarding confidential information in a court setting. Strong communication with both technical and non-technical users is essential.