Courthouse IT Support Specialist - Part Time

Canton Township; Plymouth (MI); On-site; USD 21,000 - 34,000; Part time

Job summary

35th District Court is seeking a Part-Time IT Support Assistant to provide frontline hardware, software, and connectivity help within a court IT environment. You will assist with equipment deployment, inventories, and routine system maintenance while upholding strict confidentiality and security standards.

Key duties include troubleshooting, user account support, and collaboration with the IT Administrator and vendors. Prior court/government experience is desirable.

Qualifications

• Associate degree in information technology or closely related field preferred.
• CompTIA A+ or Network+ certification required or preferred.
• Basic working knowledge of Windows OS and Microsoft 365 apps.
• Familiarity with hardware, printers, networking, and troubleshooting basics.
• Experience in a court, government, or regulated environment is desirable.

Responsibilities

• Provide frontline technical support for routine hardware, software, and connectivity issues.
• Troubleshoot problems and escalate to IT Administrator or vendors when needed.
• Assist with system access, password resets, and application access following security procedures.
• Configure and maintain desktops, laptops, and related equipment.
• Assist with software installations, updates, and routine maintenance.
• Maintain accurate records of hardware, software inventories, and service requests.
• Coordinate with IT Administrator and vendors on equipment purchases and service requests.
• Support basic court-specific applications and systems after training.
• Participate in IT projects, upgrades, and cybersecurity initiatives.
• Follow court policies on cybersecurity, confidentiality, and acceptable use.

Skills

Frontline IT support

Troubleshooting

Hardware & software support

System administration basics

Security awareness

Communication with non-technical users

Documentation & inventory

Education

Associate degree in IT or related field

CompTIA A+ or Network+ certification

Job description

35th District Court is seeking a Part-Time IT Support Assistant to provide frontline hardware, software, and connectivity help within a court IT environment. You will assist with equipment deployment, inventories, and routine system maintenance while upholding strict confidentiality and security standards.

Key duties include troubleshooting, user account support, and collaboration with the IT Administrator and vendors. Prior court/government experience is desirable.