Courthouse IT Support Specialist (Part-Time)

canton; Plymouth (MI); On-site; USD 21,000 - 32,000; Part time

Job summary

35th District Court is seeking a Part-Time IT Support Assistant to provide frontline technical support for the Court's IT environment in Plymouth, MI. The role reports to the IT Administrator and expects about 20 hours per week, with duties including hardware/software support, inventory upkeep, and participation in IT projects.

The candidate should have an associate IT degree (or equivalent) and an applicable certification; familiarity with Windows and Microsoft 365 is expected, along with

Qualifications

• Associate degree or equivalent in IT or related field preferred.
• CompTIA A+ or Network+ certification preferred.
• Experience in help-desk or tech support is a plus.
• Familiarity with Windows and Microsoft 365.

Responsibilities

• Provide frontline technical support for hardware, software, peripherals, and connectivity.
• Troubleshoot routine technology problems and escalate when needed.
• Assist with system access, password resets, and application access per security procedures.
• Configure and maintain desktops, laptops, and related equipment.
• Maintain technology inventories and relevant documentation.

Skills

Customer service

Technical support

Windows OS

Microsoft 365

Troubleshooting

Education

Associate degree in IT or related field

CompTIA A+ or Network+ certification

Tools

Windows OS

Microsoft 365

Printers & peripherals

Networking basics

Job description

35th District Court is seeking a Part-Time IT Support Assistant to provide frontline technical support for the Court's IT environment in Plymouth, MI. The role reports to the IT Administrator and expects about 20 hours per week, with duties including hardware/software support, inventory upkeep, and participation in IT projects.

The candidate should have an associate IT degree (or equivalent) and an applicable certification; familiarity with Windows and Microsoft 365 is expected, along with