Courthouse Front Desk & Administrative Support

Circuit Court for Prince George's County; Maryland; On-site; USD 36,000 - 48,000; Full time

Job summary

The Circuit Court for Prince George's County is seeking an administrative support professional to assist the Office of Courtroom Services. Responsibilities include handling calls, greeting visitors, supporting listening-room users, and processing transcripts and transcripts orders.

The role involves maintaining filing systems, processing compliance certificates, and supporting daily workflow. A high school diploma or GED and one year of public-facing office experience are required, with

Qualifications

• High School diploma or GED required with 1 year of administrative office experience working with the public.
• Court-related experience is a plus but not required.
• Background checks are required for all applicants.

Responsibilities

• Respond to and direct telephone calls.
• Greet and assist customers.
• Provide support to users of the listening room.
• Supply transcripts and/or audio recordings to the public.
• Process various appeal matters.
• Process transcript and/or audio orders.
• Create and maintain complex paper and electronic filing systems.
• Process engagement certificates of compliance.
• Search for information to compile information for meetings and projects.
• Assist the main office with daily workflow.

Skills

Telephone etiquette

Customer service

Documentation

Public interactions

Education

High School diploma or GED

Job description

The Circuit Court for Prince George's County is seeking an administrative support professional to assist the Office of Courtroom Services. Responsibilities include handling calls, greeting visitors, supporting listening-room users, and processing transcripts and transcripts orders.

The role involves maintaining filing systems, processing compliance certificates, and supporting daily workflow. A high school diploma or GED and one year of public-facing office experience are required, with