Court Information Desk Clerk — Family Law Support

Prince George's County; Upper Marlboro (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

The Circuit Court for Prince George's County is seeking an Information and Referral Support Services Clerk to handle inquiries related to family law, provide procedural guidance, and manage filings and communications with litigants and attorneys. The role involves virtual and in-person interactions, coordination with judges and staff, and maintaining public-facing resources.

Requirements include a high school diploma or GED and at least six months of clerical experience, along with strong MS

Qualifications

• High school diploma or GED plus six months of varied clerical experience.
• Familiarity with Microsoft Office 365.
• Ability to handle confidential information with discretion.
• Must work independently and make sound judgments.
• Professionalism with Judges, Magistrates, court personnel, and diverse individuals.
• Knowledge of data entry formats and preparation of information.
• Knowledge of modern office practices, procedures, and equipment.

Responsibilities

• Answers inquiries of litigants and attorneys about family law matters virtually and in person. DOES NOT GIVE LEGAL ADVICE.
• Serves as the initial point of contact for parties and counsel to provide case status and general procedural guidance, both virtually and in person.
• Establishes and maintains effective working relationships with co-workers and the general public.
• Informs litigants of orientations for divorce and child support and assists with registration.
• Interacts with judges, magistrates, officials, attorneys, litigants, and the public.
• Provides Family Division forms and ensures up-to-date distribution.
• Screens litigants and others for access to Family Division offices.
• Maintains materials for public distribution on family law and community services.
• Emails Zoom links and required court forms for hearings.
• Delivers outgoing mail and processes incoming mail.
• Serves as liaison between magistrates’ courtroom and public during sessions.
• Maintains and reports monthly statistics of individuals served.
• Performs other duties as assigned.

Skills

Microsoft Office 365

Confidential information handling

Independent work

Professionalism with court staff

Diversity awareness

Data entry

Recordkeeping

Education

High school diploma or GED

Tools

Computerized information systems

Job description

The Circuit Court for Prince George's County is seeking an Information and Referral Support Services Clerk to handle inquiries related to family law, provide procedural guidance, and manage filings and communications with litigants and attorneys. The role involves virtual and in-person interactions, coordination with judges and staff, and maintaining public-facing resources.

Requirements include a high school diploma or GED and at least six months of clerical experience, along with strong MS