Receptionist, Office of Courtroom Support Services

Prince George's County; Upper Marlboro (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

The Circuit Court for Prince George's County seeks an administrative support professional to provide frontline assistance, manage phone inquiries, and support court operations. The role includes handling transcripts, filing, and coordinating engagement certificates, with emphasis on customer service for the public.

Responsibilities include maintaining filing systems, assisting the listening room users, and supporting daily workflow.

Qualifications

• High School diploma or GED plus one year of admin office experience with the public.
• Court-related experience is a plus but not required.
• All applicants are subject to background checks.

Responsibilities

• Respond to and direct telephone calls.
• Greet and assist customers.
• Provide support to users of the listening room.
• Supply transcripts and/or audio recordings to the public.
• Process various appeal matters.
• Process transcript and/or audio orders.
• Create and maintain complex paper and electronic filing systems (e.g., MDEC, PaperVision).
• Process engagement certificates of compliance.
• Search for information to compile data for meetings and projects.
• Assist the main office with daily workflow.
• Perform other duties as assigned.

Skills

Customer service

Administrative support

Filing

Transcripts processing

Data entry

Education

High School diploma or GED

Tools

MDEC

PaperVision

Job description

Under the direction of the Director of the Office of Courtroom Support Services, the incumbent offers administrative and operational support to the Office of Courtroom Services for the Circuit Court for Prince George's County.

Duties Include, but Are Not Limited to:

• Respond to and direct telephone calls.
• Greet and assist customers.
• Provide support to users of the listening room.
• Supply transcripts and/or audio recordings to the public.
• Process various appeal matters.
• Process transcript and/or audio orders.
• Create and maintain complex paper and various electronic filing systems, such as MDEC and PaperVision.
• Process engagement certificates of compliance.
• Search for information through various resources to compile information for meetings, projects, etc.
• Assist the main office with daily workflow.
• Perform other duties as assigned.

High School diploma or G.E.D. certificate, including one (1) year of administrative office experience, involving working with the public. Any equivalent combination of relevant training, education, and experience will also be accepted. Court-related experience is a plus but not required.

All applicants are subject to background checks.

The announcement may close prior to the listed closing date upon receipt of 75 applications.

The Circuit Court for Prince George's County is a drug-free workplace and an equal-opportunity employer committed to diversity. We do not discriminate based on race, color, religion, age, sex, marital status, national origin, physical or mental disability, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by state or federal law.

**A request for ADA accommodations for interviews should be made at the time of the interview notification.**