Family Law Information Desk Clerk

Circuit Court for Prince George's County; Upper Marlboro (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

The Circuit Court for Prince George's County seeks an Information and Referral Support Clerk to perform advanced-level administrative duties in Family Law cases, including Domestic, Child Support, Juvenile, and CINA/TPR. You will answer inquiries, review files, guide litigants, and share information about hearings and resources.

You will interact with judges, staff, attorneys, and the public, maintaining forms, data entry accuracy, and public distribution materials as part of a busy court

Qualifications

• High school diploma or GED plus six months of varied clerical experience.
• Familiarity with Microsoft Office 365.
• Ability to handle confidential information with discretion.
• Ability to work independently and make sound judgments.
• Professional conduct with judges, court personnel and the public.
• Ability to interact with individuals from diverse backgrounds.
• Knowledge of standard data entry formats and reporting.
• Knowledge of modern office practices and equipment.

Responsibilities

• Answer and screen telephone inquiries via the call center and information counter.
• Review case files and provide procedural guidance and referrals.
• Inform litigants of hearings via email or phone and provide forms.
• Maintain public materials on family law issues and services.
• Distribute mail and liaise between courtroom staff and the public.
• Maintain monthly statistics on individuals served.

Skills

Confidentiality

Independence

Professionalism

Diversity sensitivity

Education

High school diploma or GED

Tools

Microsoft Office 365

Job description

The Circuit Court for Prince George's County seeks an Information and Referral Support Clerk to perform advanced-level administrative duties in Family Law cases, including Domestic, Child Support, Juvenile, and CINA/TPR. You will answer inquiries, review files, guide litigants, and share information about hearings and resources.

You will interact with judges, staff, attorneys, and the public, maintaining forms, data entry accuracy, and public distribution materials as part of a busy court