Courtesy Patrol

Stratton Amenities; Dallas, Northern (TX, KY); On-site; USD 17,000 - 28,000; Full time

Job summary

Stratton Security in Dallas, United States, is seeking a professional Security Associate to maintain a safe environment for residents, visitors, staff and property. The role requires patrols on foot, responding to incidents, answering phones, and greeting guests with a friendly, professional demeanor.

The ideal candidate has strong customer service and communication skills, a neat appearance, and the ability to handle both routine and crisis situations calmly.

Qualifications

• Neat and professional appearance.
• Exceptional customer service and communication skills.
• Ability to handle both common and crisis situations calmly and efficiently.
• Standing and/or walking for the majority of the shift is required.
• Must be at least 21 years old and able to read and understand operating procedures.

Responsibilities

• Ensure safety and well-being of residents and employees.
• Provide high quality security services to protect people and property.
• Patrol the facility on foot and respond to alarms and incidents.
• Answer phones following our etiquette protocol and assist guests.

Skills

Professional appearance

Customer service

Communication skills

Crisis management

Stamina

Reading procedures

Independent judgment

Education

High school diploma or equivalent

Job description

Dallas, United States | Posted on 09/24/2026

Stratton Security is a customer service and hospitality minded company seeking more professional security guards to join our team.

Who You Are:

Extremely professional, responsible, and experienced individual. The Security Associate is responsible for maintaining a safe and secure environment for residents, visitors, staff and protecting community property.

Responsibilities and Duties

• Ensures the safety and well-being of residents and employees.
  
• Ensures the facility is provided with high quality security services to protect people and property
  
• Patrols the facility on foot
  
• Handles security issues or emergency situations appropriately
  
• Professionally answers phones using our phone etiquette protocol
  
• Greets guests and employees in a cheerful and welcoming manner
  
• Builds, improves and maintains effective relationships with both client employees and guests
  
• Answers questions and assists guests and employees
  
• Responds to fire, panic, and smoke alarms; notifying appropriate departments and agencies where necessary.
  
• Responds to apartment calls.
  
• Maintains reports and records; assure confidentiality of resident information.
  
• Assists residents and visitors entering and exiting vehicles when possible.
  
• Performs security lock procedures on apartments when required.
  
• Conducts interior and exterior rounds of Westminster property.
  
• Provides escorts to and from parking areas when required or as requested.
  

Qualifications and Skills

• Neat and professional appearance
  
• Must display exceptional customer service and communication skills
  
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
  
• Previous Security Guard experience preferred.
  
• Position requires standing and/or walking for the majority of the shift.
  
• High school diploma or equivalent required
  
• At least 21 years of age
  
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
  
• Must be able to read and understand all operating procedures and instructions
  

As a condition of continued employment, employee must maintain current active status of all required License at all times.Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.