Courtesy Patrol

Cove Communities; Big Pine Key (FL); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Cove Communities is seeking a Safety and Security Associate for the Big Pine Key property to maintain a safe environment for guests and staff. You will support the Community Manager, learn the property layout, and respond calmly to incidents while upholding policies.

This role emphasizes teamwork, clear communication, and strong organizational skills as you interact with residents and visitors on and off the property; experience with policy enforcement is preferred.

Formación

• Team-oriented; strong problem solving approach.
• Clear, effective communication with guests and staff.
• Excellent organizational skills with attention to detail.
• Minimum high school diploma or equivalent.

Responsabilidades

• Assist the Community Manager with safety initiatives and daily operations.
• Maintain knowledge of the property, units, activities, and amenities.
• Know the department managers and how they relate to each other.
• Interact with guests on and off the property in a courteous, calm manner.
• Enforce Cove Communities policies and ensure a safe environment for guests and employees.

Conocimientos

Teamwork

Analytical thinking

Communication skills

Organizational skills

Educación

High school diploma

Descripción del empleo

Big Pine Key Resort
33000 Overseas Hwy
Big Pine Key, FL 33043, USA

Description

Maintains a safe and secure environment for guests and employees by establishing and enforcing Cove Communities policies and procedures at our Big Pine Key property.

Reports to: Community Manager

Primary Duties & Responsibilities

• Assist the Community Manager with necessary support in order to keep Big Pine Key a safe property for both guests and employees
• Maintain a thorough knowledge of the property, units, activities, entertainment and amenities
• Know the department managers and department functions and how they relate to each other
• Exhibit friendly, courteous, helpful behavior always; be able to react calmly and professional

• Specifically, when interacting with guest both on and off the property

• A working knowledge of registered and non-registered guests

• A continued knowledge of all Cove Communities staff and guest policies and how to enforce them.

• Maintain a friendly and calm presence on property at all times
• Familiar relationship with residents and guests
• Supports and follows all Cove Communities policy at all times
• All other duties as assigned

Required Skills/Abilities

• A passion for teamwork
• Analytical & creative approach to problem solving
• Excellent communication skills and ability to build effective long-term relationships with both guests and employees
• Excellent organizational skills with a high level of accuracy

Education and Experience

• Minimum high school diploma or equivalent

Compensation:

Physical Requirements

• Must be able to withstand long periods of time walking and/or standing

Living Our Core Values

Our Core Values are a way of life, not just empty promises. We're searching for Team Members who:

• Love what they do to make our guests' dreams come true and shows it through delivering service excellence authentically.
• Continually raise the bar by investing in their own personal development and looking for innovative ways to exceed our guests' expectations.
• Make every moment count, so our Team Members look forward to coming to work every day and our guests look forward to creating new memories on their return visits.
• Consistently do the right thing for our Team Members and guests by keeping promises and delivering on commitments, building trust along the way.
• Demonstrate kindness by following the 'Golden Rule', ensuring that Team Members and guests have a voice and feel valued.

About Cove Communities

Cove Communities is well capitalized, progressive real estate company that acquires manufactured housing communities and RV resorts in the US. The founders of the company have a track record of building and managing dynamic, fast-growing companies with exciting upward mobility and remuneration for those Team Members that propel results.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.