Poolside Cafe Manager

Cove Property Management, LP; Leesburg (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Cove Communities is seeking a Poolside Café Lead at Holiday RV Village in Leesburg, FL. You will oversee daily café operations, lead staff, and ensure excellent guest service in a busy resort setting. Responsibilities include scheduling, cash handling, inventory, and adherence to health standards.

Early mornings, weekends, and holidays may be required. Join a team focused on hospitality excellence. This role blends hands-on service with leadership, balancing daily tasks with team morale and

Qualifications

• Strong leadership and team supervision abilities.
• Clear communication with staff and guests.
• Basic math and cash-handling skills for POS and deposits.
• Ability to multitask in a fast-paced hospitality setting.
• Customer-focused approach with problem-solving.

Responsibilities

• Train and schedule café staff and supervise daily performance.
• Open and close the café; manage cash handling and deposits.
• Monitor inventory, order supplies, and control costs.
• Maintain cleanliness and comply with health and safety standards.
• Provide friendly, high-quality service and address guest concerns.

Skills

Leadership

Communication

Cash-handling

Multitasking

Customer service

Job description

Holiday RV Village
Leesburg, FL 34748, USA

Description

The Poolside Café Lead is responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and maintaining a clean, welcoming environment. This role balances hands‑on service with leadership and organization.

Key Responsibilities

• train, and schedule employees
• Supervise daily staff performance
• Handle employee issues and maintain team morale

Daily Operations

• Open and close the café
• Manage cash handling, registers, and deposits
• Monitor inventory and order supplies
• Ensure food safety and health standards are followed

Customer Service

• Provide friendly, high-quality service
• Handle customer concerns or complaints professionally
• Maintain a welcoming atmosphere for guests

Inventory & Ordering

• Track stock levels (coffee, food, supplies)
• Place orders with vendors
• Reduce waste and control costs
• Monitor daily sales and expenses
• Control labor and food costs

Cleanliness & Compliance

• Ensure café is clean and always organized
• Follow local health and safety regulations

Skills & Qualifications

• Strong leadership and communication skills
• Basic math and cash-handling ability
• Ability to multitask in a fast‑paced environment
• Reliable, organized, and customer-focused

Typical Work Environment

• Standing for long periods
• Early mornings, weekends, and holidays may be required

Living Our Core Values

Our Core Values are a way of life, not just empty promises. We’re searching for Team Members who:

• Love what they do to make our guests’ dreams come true and shows it through delivering service excellence authentically.
• Continually raise the bar by investing in their own personal development and looking for innovative ways to exceed our guests’ expectations.
• Make every moment count, so our Team Members look forward to coming to work every day and our guests look forward to creating new memories on their return visits.
• Consistently do the right thing for our Team Members and guests by keeping promises and delivering on commitments, building trust along the way.
• Demonstrate kindness by following the ‘Golden Rule’, ensuring that Team Members and guests have a voice and feel valued.

About Cove Communities

Cove Communities is well capitalized, progressive real estate company that acquires manufactured housing communities and RV resorts in Canada and the US. The founders of the company have a track record of building and managing dynamic, fast‑growing companies with exciting upward mobility and remuneration for those Team Members that propel results.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.