Court Operations & Records Specialist

City of Boulder; United States; On-site; USD 36,000 - 52,000; Full time

Job summary

The City of Boulder is seeking a full-time Violations Bureau Support Specialist to help run daily operations and deliver excellent customer service. The role involves processing financial transactions, maintaining records, and supporting court-related activities.

Key duties include answering phones, guiding visitors, handling data entry for violations, and assisting with court dockets and record management.

Qualifications

• Ability to read, write and speak English.
• Proficiency in Word, Excel, and other computer platforms.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment.
• Must pass a background check.

Responsibilities

• Answer phones and greet the public; refer visitors to appropriate areas.
• Process data entries for traffic, general, animal, and parking violations; including payments.
• Maintain accurate records and perform quality control on documentation.
• Assist with court dockets, issue warrants, and manage records per orders.

Skills

Customer service

Attention to detail

Data entry

Communication skills

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

The City of Boulder is seeking a full-time Violations Bureau Support Specialist to help run daily operations and deliver excellent customer service. The role involves processing financial transactions, maintaining records, and supporting court-related activities.

Key duties include answering phones, guiding visitors, handling data entry for violations, and assisting with court dockets and record management.