Court Specialist

City of Boulder, CO; Boulder (CO); On-site; USD 36,000 - 52,000; Full time

Job summary

City of Boulder, CO is seeking an efficient administrative support specialist to assist in the violation bureau. You will handle phone duties, greet the public, process various violations, and maintain accurate records with attention to detail.

Responsibilities include court-related support, dockets, warrants, and cash handling while ensuring compliance with policies and retention guidelines in a fast-paced environment.

Qualifications

• Read, write and speak English.
• Proficiency in Word, Excel and other computer platforms.
• Strong computer and technology skills.
• Strong attention to detail.
• Ability to work in a fast-paced, emotionally charged environment.
• Strong organizational and time management skills.
• Acquire and maintain Colorado Bureau of Investigation operator security number.
• Must pass background check.
• Experience in cash and payment handling, including e-payments.

Responsibilities

• Answer phones, greet the public, and refer visitors to appropriate areas.
• Process entries for traffic, general, animal, photo and parking violations.
• Disseminate accurate case status information to agencies and the public.
• Attend court hearings and assist the judge with records.
• Administer court dockets, issue warrants, writs, and judgments.
• Purge closed files per retention guidelines.
• Monitor and ensure integrity of large cash transactions.

Skills

English proficiency

MS Office

Attention to detail

Customer service

Cash handling

Time management

Education

High school diploma

2 years related experience may substitute for education

Tools

Court admin systems

Job description

It’s a great time to join the City of Boulder!Application Deadline:November 19, 2026Compensation Details:Hiring Range25.93 - 37.60This is a full-time hourly position.Scheduled Weekly Hours:40Benefit Eligibility Group:BMEA (20+ Hours)Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job.Job Description Summary:Under limited supervision, provides support to the daily operations of the violation bureau and performs related duties as required. Participates as a member of a team to provide excellent customer service. With strong attention to detail, performs financial transactions and provides various administrative functions to process and maintain accurate information and records.Job Description:ESSENTIAL DUTIES AND RESPONSIBILITIESPerforms customer service administration duties such as answering phones, greets the public, answers routine questions, and refers visitors to appropriate areas.Interacts with departments/agencies who file summonses with the court.Disseminates accurate information regarding current case status, dispositions, and court-ordered sanctions to departments, the public, and other agencies, such as the Colorado Bureau of Investigation, CCIC/NCIC, Probation Departments, Motor Vehicle Division, and United States Military Office of Personnel Management.Ensures adherence to policies and procedures set by Court Administrator, Judge, state statutes, and local ordinances.Process system entries for traffic, general, animal, photo, and parking violations, including data entry, payments, and deferred judgments.Performs quality control on documentation and ensure all information is accurate.Addresses customer complaints regarding parking violations and makes determinations regarding the applicability of suspension criteria; proactively educates the public to deter further parking violations.Attends court hearings and assists the presiding judge with technological and records management.Administers court dockets, issues warrants, writs, outstanding judgments, and defaults per judges’ orders.Purges closed files in accordance with record retention guidelines.Other duties outlined by the supervisor.Performs processes and maintains records of financial transactions.Monitors and ensures integrity of large amounts of cash in accordance with financial requirements.Assesses the accuracy of bonds submitted. Processes and maintains accurate and detailed records of personal recognizance, cash, and surety bonds.MINIMUM QUALIFICATIONSAbility to read, write and speak English.Ability to demonstrate proficiency in word, excel, and other computer platforms.Ability to demonstrate strong computer and technology skills.Ability to demonstrate strong attention to detail.Ability to work in a fast-paced, emotionally charged environment.Ability to make routine decisions in accordance with department policies and procedures.Ability to demonstrate strong organizational and time management skills.Ability to acquire and maintain Colorado Bureau of Investigation operator security number.Skill in courteous and effective communication.Must successfully pass a background check before first day of work and maintain acceptable screeningPREFERRED QUALIFICATIONSAbility to read, write, speak speak in a professional capacity for communication objectives. Ability to demonstrate experience in cash and payment handling to include e-payments.Knowledge of court legal databases.Knowledge of the Boulder Revised Code.Knowledge of the Colorado Bureau of Investigation system.MINIMUM REQUIRED EDUCATION AND EXPERIENCE:High school diploma; or equivalent of two (2) years related experience may substitute for the education requirement only.SUPERVISIONSupervision Received: Court SupervisorSupervision Exercised: NoneWORKING CONDITIONSPhysical and mental effort: Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively on the telephone and in person. Sufficient vision or other powers of observation that permits the employee to review, evaluate and prepare a variety of written documents and materials. Sufficient manual dexterity that permits the employee to operate computer equipment and other office equipment. Sufficient personal mobility and physical reflexes, which permits the employee to work in an office setting.Work environment: Works primarily in a clean, comfortable environment. Works in a setting subject to continuous interruptions and background noises.Machines and equipment used: Work may include extended periods of time viewing a computer video monitor and/ or operating a keyboard.As part of the City of Boulder’s commitment to a future with equitable access to health, prosperity, and fulfillment that is not limited by a person’s race, ethnicity, age, gender, ability, religion, sexuality, or socioeconomic status, it is the city’s policy to provide equal employment opportunity (EEO) for all individuals. The city does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law or policy.