Court Operations Lead

City of Eugene, Oregon; Eugene (OR); On-site; USD 36,000 - 45,000; Full time

Job summary

The City of Eugene, Oregon seeks a Court Operations Specialist B to support municipal court operations with complex clerical duties and high-level problem solving. This role acts as a generalist, guiding staff and ensuring compliance with court policies, while handling day-to-day processing challenges in Eugene Municipal Court.

Based at Eugene Municipal Court, the position offers a Monday–Friday schedule, bilingual pay opportunities, and robust benefits.

Responsibilities

• Provide oversight and coordination of the activities of Court Operations Specialist A’s (COSA), to ensure the efficient operation of court proceedings and administrative functions; manage case flow and ensure compliance with court policies and procedures; assist staff with problem resolution and policy interpretation within the scope of their authority, or refer staff to appropriate resources; coordinate and provide coverage for front line and supervisory staff as needed.
• Liaise with judges, attorneys, law enforcement, court staff, and other stakeholders to facilitate court operations; coordinate court proceedings with court staff, court partners, outside agencies, and the public, including support for virtual court proceedings. Provide legal notification to defendants of court dates, hearings, and other court activities.
• Research, interpret, understand, apply, and explain court documents, policies and procedures, City Code and Oregon Statutes.
• Participate in planning and organizing activities in the program area and court administration; assist in development, review, and implementation of court policies and procedures.
• Prepare and process a variety of court documents, including complex motions and orders such as pretrial release conditions, jail sentences and commitments, fitness to proceed findings, and expungements for judges’ review and approval as well as research and draft specialized legal documents.
• Develop and maintain accurate and timely record-keeping systems and databases to ensure compliance with court records requirements and inclusion of all pertinent information.
• Respond to phone calls, emails, and in-person inquiries from the public and other agencies; coordinate and review incoming electronic and paper court filings from court partner agencies and the public.
• Assist defendants in resolving violations in person, via phone, and through online correspondence and submissions, using informed knowledge of court policies, procedures, and special programs.
• Organize and maintain misdemeanor and violation trial calendars for jury and non-jury trials as well as special set hearings; coordinate jurors by preparing mailings, processing petitions, and providing orientation information.
• Perform real-time data entry in the courtroom for special set matters to ensure that information is accurately recorded during court proceedings.
• Review and activate warrants according to established court policy.
• Coordinate with jail staff to ensure smooth and accurate processing for individuals held on Eugene Municipal Court charges and collaborate with local jails and community partners on court-ordered programs and compliance.
• Compile and distribute the daily court calendar to internal and external partners and assist with updating the docket and judicial calendar as needed.
• Assist with new hire onboarding, including providing overviews of policies, procedures, and safety-related items; assist the supervisor with auditing the work product of COSA staff and provide feedback for performance evaluations; create training plans, including those related to the biannual all staff training.
• Actively engage in the safety committee and report safety concerns; follow lockdown protocols for unsafe situations or threats to staff and community members; assist with de-escalation for community members in crisis; observe court operations and document situations which may involve potential liability.
• Foster a collaborative work environment and promote teamwork among staff.
• Actively support and respect diversity in the workplace.
• Complete designated job tasks, special projects, and all other duties as assigned to meet team, department, and City of Eugene goals while working cooperatively, efficiently, and productively in a team environment.
• Actively demonstrates high levels of employee engagement, accountability, coachability, and responsibility for personal performance and results.

Job description

The City of Eugene, Oregon seeks a Court Operations Specialist B to support municipal court operations with complex clerical duties and high-level problem solving. This role acts as a generalist, guiding staff and ensuring compliance with court policies, while handling day-to-day processing challenges in Eugene Municipal Court.

Based at Eugene Municipal Court, the position offers a Monday–Friday schedule, bilingual pay opportunities, and robust benefits.