Court Specialist

City of Boulder; Boulder (CO); On-site; USD 36,000 - 52,000; Full time

Job summary

City of Boulder in Boulder, CO is seeking an applicant to support the daily operations of the violation bureau under limited supervision. You will perform customer service duties, process payments, and maintain accurate records.

The role requires attention to detail, data entry, and coordination with various departments and agencies, including court staff, with a 40-hour workweek and an hourly compensation of 25.93–37.60.

Qualifications

• English reading, writing and speaking ability.
• Proficiency in Word, Excel and related platforms.
• Strong computer and technology skills.
• Excellent attention to detail and accuracy.
• Able to pass a background check before start.

Responsibilities

• Answer phones and greet the public; refer visitors as needed.
• Interact with departments filing summonses with the court.
• Provide information on case status and court dispositions to public and agencies.
• Process traffic, general, animal, photo, and parking violations data entries and payments.
• Manage records, perform QA, and handle financial transactions and bonds.

Skills

English proficiency

MS Office

Attention to detail

Computer literacy

Time management

Communication

Background check

Education

High school diploma or equivalent

Job description

Application Deadline:

November 19, 2026

Compensation Details:

Hiring Range

25.93 - 37.60

This is a full-time hourly position.

Scheduled Weekly Hours:

40

Job Description Summary:

Under limited supervision, provides support to the daily operations of the violation bureau and performs related duties as required. Participates as a member of a team to provide excellent customer service. With strong attention to detail, performs financial transactions and provides various administrative functions to process and maintain accurate information and records.

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs customer service administration duties such as answering phones, greets the public, answers routine questions, and refers visitors to appropriate areas.
• Interacts with departments/agencies who file summonses with the court.
• Disseminates accurate information regarding current case status, dispositions, and court-ordered sanctions to departments, the public, and other agencies, such as the Colorado Bureau of Investigation, CCIC/NCIC, Probation Departments, Motor Vehicle Division, and United States Military Office of Personnel Management.
• Ensures adherence to policies and procedures set by Court Administrator, Judge, state statutes, and local ordinances.
• Process system entries for traffic, general, animal, photo, and parking violations, including data entry, payments, and deferred judgments.
• Performs quality control on documentation and ensure all information is accurate.
• Addresses customer complaints regarding parking violations and makes determinations regarding the applicability of suspension criteria; proactively educates the public to deter further parking violations.
• Attends court hearings and assists the presiding judge with technological and records management.
• Administers court dockets, issues warrants, writs, outstanding judgments, and defaults per judges’ orders.
• Purges closed files in accordance with record retention guidelines.
• Other duties outlined by the supervisor.
• Performs processes and maintains records of financial transactions.
• Monitors and ensures integrity of large amounts of cash in accordance with financial requirements.
• Assesses the accuracy of bonds submitted. Processes and maintains accurate and detailed records of personal recognizance, cash, and surety bonds.

MINIMUM QUALIFICATIONS

• Ability to read, write and speak English.
• Ability to demonstrate proficiency in word, excel, and other computer platforms.
• Ability to demonstrate strong computer and technology skills.
• Ability to demonstrate strong attention to detail.
• Ability to work in a fast-paced, emotionally charged environment.
• Ability to make routine decisions in accordance with department policies and procedures.
• Ability to demonstrate strong organizational and time management skills.
• Ability to acquire and maintain Colorado Bureau of Investigation operator security number.
• Skill in courteous and effective communication.
• Must successfully pass a background check before first day of work and maintain acceptable screening

PREFERRED QUALIFICATIONS

• Ability to read, write, speak in a professional capacity for communication objectives. Ability to demonstrate experience in cash and payment handling to include e-payments.
• Knowledge of court legal databases.
• Knowledge of the Boulder Revised Code.
• Knowledge of the Colorado Bureau of Investigation system.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE:

• High school diploma; or equivalent of two (2) years related experience may substitute for the education requirement only.

SUPERVISION

Supervision Received:Court Supervisor

Supervision Exercised: None

WORKING CONDITIONS

• Physical and mental effort: Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively on the telephone and in person. Sufficient vision or other powers of observation that permits the employee to review, evaluate and prepare a variety of written documents and materials. Sufficient manual dexterity that permits the employee to operate computer equipment and other office equipment. Sufficient personal mobility and physical reflexes, which permits the employee to work in an office setting.

• Work environment: Works primarily in a clean, comfortable environment. Works in a setting subject to continuous interruptions and background noises.

• Machines and equipment used: Work may include extended periods of time viewing a computer video monitor and/ or operating a keyboard.

As part of the City of Boulder’s commitment to a future with equitable access to health, prosperity, and fulfillment that is not limited by a person’s race, ethnicity, age, gender, ability, religion, sexuality, or socioeconomic status, it is the city’s policy to provide equal employment opportunity (EEO) for all individuals. The city does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law or policy.