Court Case Management Specialist

U.S. District Court, District of Arizona; Phoenix (AZ); On-site; USD 46,000 - 56,000; Full time

Job summary

U.S. District Court, District of Arizona in Phoenix and Tucson, Arizona is seeking a Case Administration Specialist to be the first contact for the bench, bar, and public.

The role includes learning civil and criminal case processing from an administrative and operational standpoint, with emphasis on strong analytical and communication skills. The incumbent will handle ECF help desk duties, docket documents, assign case numbers, open civil/criminal files, prepare judgments, verify authority to

Qualifications

• Qualified applicants should have previous and extensive customer service experience involving significant public contact and personal interaction, as well as excellent oral and written communications skills.
• Must have the ability to independently prioritize and complete multiple tasks in a timely manner and keen attention to detail.
• Must have the ability to exercise sound judgment, work independently in challenging situations, have a strong work ethic, and the ability to work extended hours, if needed.
• To qualify for the CL-24 salary grade level, the successful applicant must be a high school graduate (or equivalent), have two years general experience and must have a minimum of one year of specialized experience at the CL 23 (or equivalent).

Responsibilities

• Answer incoming calls and furnish information to the public, bar, and the court. Act as first and/or second level Electronic Case Filing (ECF) Help Desk for internal and external customers.
• Accept, review and docket documents. Perform quality control on attorney-docketed entries. Review filed documents to determine conformity with appropriate rules, practices, and/or court requirements and take appropriate action. Check for prior or prohibited filing.
• Create and process new case files. Assign case numbers to judges and/or magistrate judges on a random basis. Review the case opening paperwork to ensure proper compliance with the rules and verify the status of related cases.
• Opens civil cases in ECF filed by pro se parties including prisoner’s cases. Prepares and electronically files judgments in civil cases, pursuant to the Federal Rules of Procedure or court orders.
• Opens criminal cases from the indictment or information, including merging cases filed before a magistrate judge, and issues warrants, summonses, or notices to appear, enters judgments and closes cases.
• Verify attorney’s authority to practice before the court.
• Prepare correspondence in response to inquiries from attorneys, attorney services, pro se litigants and prisoners.
• Sort, classify, and file case records. Maintain integrity of the filing system by such means as monitoring proper access to records and maintaining timely and accurate filing of documents. Retrieve files and forward copies to court personnel, attorneys and others. Certify court documents and ensure data quality.
• Review filed documents to ensure complete and legible images in ECF before destruction.
• Prepare, ship, and retrieve records from the appropriate Federal Records Center. Scan, copy, file, pick-up, and sort mail. Process mail. Process e-mail. Maintain mail meter and meter log. Receive and stamp incoming documents. Maintain court files.
• Perform other duties as assigned.

Skills

Customer service experience

Oral and written communications

Attention to detail

Prioritization of tasks

Education

High school diploma or equivalent

Specialized CL-23 experience

Job description

U.S. District Court, District of Arizona in Phoenix and Tucson, Arizona is seeking a Case Administration Specialist to be the first contact for the bench, bar, and public.

The role includes learning civil and criminal case processing from an administrative and operational standpoint, with emphasis on strong analytical and communication skills. The incumbent will handle ECF help desk duties, docket documents, assign case numbers, open civil/criminal files, prepare judgments, verify authority to