Court Case Support & Data Entry Specialist

Pima County; Salem (OR); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Retirement Plan

Paid parental leave

Health benefits

Tuition Reimbursement

Training & advancement

Wellness program

Flexible schedules

Job summary

Pima County is seeking a Court Case Management Specialist to provide hands-on public support, detailed case processing, and dependable administrative service. The role involves substantial public contact in person and by phone, processing and reporting case information, and assisting with filing PCCJC documents.

Pay: $17.90 hourly. The position requires a high school diploma or equivalent and at least one year of customer service or office experience, with equal opportunity employment offered.

Qualifications

• High School diploma or equivalent and one year of customer service and/or office experience.
• Equivalent combination approved by HR.

Responsibilities

• Provide customer service in person, over the telephone, by email, and/or via technology to determine business needs and refer customers.
• Receive, process, monitor, and disseminate court documents according to rules and policies for accuracy.
• Receive and process payments per minimum accounting standards.
• Follow through on court order paperwork to ensure timelines are met.
• Enter case information into databases; update information; research inquiries for status and disposition.
• Scan documents into the court’s case management system.
• Review, verify, and process documents; create case files.
• Assist court customers with sensitive issues.
• Communicate case information to partner agencies.

Skills

Customer service

Data entry

Communication

Office experience

Education

High School diploma

Tools

Microsoft Office

Court management system

Job description

Pima County is seeking a Court Case Management Specialist to provide hands-on public support, detailed case processing, and dependable administrative service. The role involves substantial public contact in person and by phone, processing and reporting case information, and assisting with filing PCCJC documents.

Pay: $17.90 hourly. The position requires a high school diploma or equivalent and at least one year of customer service or office experience, with equal opportunity employment offered.