Course Host Online - Independent Contractor

The Shift Network; California (MO); Remote; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Course Host to facilitate engaging online courses and certifications. This role requires a unique blend of technical expertise, customer care, and public speaking skills to ensure a seamless delivery of transformative content. You will independently host live and pre-recorded sessions, operate technology platforms like Zoom, and collaborate closely with faculty and course managers. If you are passionate about personal and collective transformation and possess the ability to read a room, this opportunity offers a chance to make a meaningful impact while working in a supportive and inclusive environment.

Qualifications

• Experience in hosting programs online or in person with confidence.
• Strong technical skills and ability to troubleshoot during live sessions.

Responsibilities

• Host and drive live and pre-recorded online programs weekly.
• Troubleshoot technology issues during live programs and support Course Manager.

Skills

Customer Care Skills

Public Speaking

Ability to Read a Room

Technical Troubleshooting

Project Management

Education

2-3 years administrative experience

1-2 years remote office experience

Tools

Zoom

Google Docs

Slack

PowerPoint

Asana

Confluence

Airtable

Job description

This is a contract position. You must be an established Independent Contractor to be considered. This Independent Contractor opportunity is 10-15 hours per week during training (up to 2 months) and for up to 20 hours per week, after trained, and dependent upon courses offered. You must be available to work hours matched to Pacific times. The general availability is 8am-8pm and is determined by a mix and match of courses, and times offered, as agreed upon. Handling mid-day early-afternoon courses is a strong preference.

About Us:

The Shift Network is a global educational media company with a diverse and inclusive culture offering exceptional, transformative training and certification programs featuring the world's brightest and wisest luminaries. We uplift people across the world with inspirational mobile content and international online events that inform and empower. We've helped millions of people worldwide to grow, transform their own lives and positively impact the world around them.

About This Position:

The Course Host provides support and oversight for highly engaging and interactive delivery of online courses and certifications offered by The Shift Network in collaboration with faculty partners. This position requires a fine balance of live presentation, communication and highly technical skills. You must have exceptional Customer Care skills and be able to 'read' a room.

This individual must be in harmony with The Shift Network’s vision of accelerating the shift to a peaceful, sustainable, healthy, and prosperous world, and have a commitment to the work of personal and collective transformation.

Responsibilities may include:

• Independently host and drive 1-5 live and pre-recorded video and audio online programs per week
• Represent Shift Network in a professional, warm, engaging and trustworthy way while interfacing with the students, faculty, and colleagues with a strong ability to read a room
• Operation of Zoom during live and pre-recorded online programs, including troubleshooting of both hardware and software, including external cameras, microphones, etc.
• Troubleshoot major technology issues with tech support operations and media colleagues during and after live programs
• Support the Course Manager and other departments
• Connects weekly, as agreed upon, with the Faculty, Course Manager, and other delivery team members to review course needs and debriefs
• Participates in Host meetings, as agreed upon
• Collaborates with Course Manager to:
  • Host and operate programs
  • Track and record editing notes of each recording for the media team
  • Provide feedback for Course Quality Report at end of each call and the Course Debrief at the end of the course
    Interface with faculty and customers during calls

Qualifications and Characteristics Desired:

• 2-3 years administrative experience and excellent customer support skills
• Experience in hosting programs, in person or online, with comfort and confidence in public speaking, often on camera is required
• Ability to read a room is a talent we seek
• Competence and confidence with technology platforms and internet, including:
  • Zoom
  • Google Docs
  • Facebook
  • Slack
  • PowerPoint
  • Media players
• Ability to learn proprietary software and also Asana, Confluence and Airtable
• Ability to manage multiple projects and meet deadlines
• Knowledge of transformational content, including leading teachers, schools of thought, and market trends
• Excellent organizational, time, strategic management, writing and communication skills with keen attention to detail
• Must have established, fully-functional office with reliable office equipment including high-speed internet connection, ethernet, high computer speed, and quiet environment to host public programs
• 1-2 years remote office experience, strongly preferred

If you are interested and qualified, we want to hear from you!