Course Coordinator - Remote Training Support

Amentum; Town of Hanover (NY); Hybrid; USD 85,000 - 135,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) matching

Educational reimbursement

Job summary

Amentum seeks a Course Coordinator in Hanover, MD to support front-line, non-technical assistance for web-based and instructor-led training programs. You will liaise between students, staff, and customers, generating daily to end-of-course reports and maintaining course documentation.

The role requires excellent communication, organization, and data-analysis skills, with capability to handle multiple tasks under deadlines. Some telework may be available.

Qualifications

• Provide first-line non-technical support for students attending locally and at remote sites.
• Able to create and edit all required course reports (daily, weekly, monthly, end-of-course, readiness, progress, exams, final reports).
• Use MS Word, MS Excel and PowerPoint for documentation and presentations.
• Roster students to new courses and set up required student accesses.
• Monitor student progress and create reports as required by COR.

Responsibilities

• Assist students with administrative questions or issues and proctor high-stakes exams.
• Serve as SME on the student experience, addressing concerns and tracking progress.
• Provide administrative support for online and in-person training, including feedback for content and assessments.
• Communicate clearly with all team members and coordinate tasks under tight deadlines.
• Interface with stakeholders at all levels and manage multiple tasks; some overtime may be required.

Skills

Customer service

Communication

Attention to detail

Multitasking

Reporting

Education

Bachelor's degree in Education/English/Communications or related field

Tools

MS Word

MS Excel

PowerPoint

Confluence

Jira

Job description

Amentum seeks a Course Coordinator in Hanover, MD to support front-line, non-technical assistance for web-based and instructor-led training programs. You will liaise between students, staff, and customers, generating daily to end-of-course reports and maintaining course documentation.

The role requires excellent communication, organization, and data-analysis skills, with capability to handle multiple tasks under deadlines. Some telework may be available.