Remote Course Operations Coordinator

Amentum; Hanover (MD); Hybrid; USD 85,000 - 135,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Job summary

Amentum in Hanover, MD and remote is seeking a Course Coordinator to provide front-line, non-technical support for web-based and instructor-led training courses, delivering sophisticated, hands-on training solutions to meet mission-critical needs. You will generate various reports, track student progress, and proctor high-stakes exams while collaborating with the team to ensure accurate learning content.

The role requires strong communication, organizational, and writing skills, with a 40-hour

Qualifications

• Provide first-line non-technical support for students attending locally and at remote sites.
• Able to create and edit all required course reports (daily, weekly, monthly, end-of-course, readiness, progress, exam, final reports).
• Use MS Word, MS Excel, and PowerPoint to prepare and present information.
• Roster students to new courses and set up required student accesses.
• Monitor student progress: document, track, analyze and report as required by COR.
• Maintain detailed administrative records of student data.
• Proctor high-stakes exams to ensure integrity.
• Collaborate with team to ensure accuracy of learning content and address student-specific issues.

Responsibilities

• Assist students with administrative questions or issues and proctor exams.
• Serve as SME on the student experience, addressing concerns and tracking progress.
• Provide feedback to develop course content and accompanying materials.
• Coordinate and prioritize multiple tasks under deadlines.
• Interface with all levels of the organization, both verbally and in writing.

Skills

Customer support

Reporting

MS Office

Roster management

Proctoring

Data analysis

Team collaboration

Education

Bachelor's degree in Education, English, Communications, a technical discipline, or related field

Tools

Confluence

Jira

Job description

Amentum in Hanover, MD and remote is seeking a Course Coordinator to provide front-line, non-technical support for web-based and instructor-led training courses, delivering sophisticated, hands-on training solutions to meet mission-critical needs. You will generate various reports, track student progress, and proctor high-stakes exams while collaborating with the team to ensure accurate learning content.

The role requires strong communication, organizational, and writing skills, with a 40-hour