Course Coordinator

Amentum; Town of Hanover (NY); Hybrid; USD 85,000 - 135,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) matching

Educational reimbursement

Job summary

Amentum seeks a Course Coordinator in Hanover, MD to support front-line, non-technical assistance for web-based and instructor-led training programs. You will liaise between students, staff, and customers, generating daily to end-of-course reports and maintaining course documentation.

The role requires excellent communication, organization, and data-analysis skills, with capability to handle multiple tasks under deadlines. Some telework may be available.

Qualifications

• Provide first-line non-technical support for students attending locally and at remote sites.
• Able to create and edit all required course reports (daily, weekly, monthly, end-of-course, readiness, progress, exams, final reports).
• Use MS Word, MS Excel and PowerPoint for documentation and presentations.
• Roster students to new courses and set up required student accesses.
• Monitor student progress and create reports as required by COR.

Responsibilities

• Assist students with administrative questions or issues and proctor high-stakes exams.
• Serve as SME on the student experience, addressing concerns and tracking progress.
• Provide administrative support for online and in-person training, including feedback for content and assessments.
• Communicate clearly with all team members and coordinate tasks under tight deadlines.
• Interface with stakeholders at all levels and manage multiple tasks; some overtime may be required.

Skills

Customer service

Communication

Attention to detail

Multitasking

Reporting

Education

Bachelor's degree in Education/English/Communications or related field

Tools

MS Word

MS Excel

PowerPoint

Confluence

Jira

Job description

Purpose and Impact:

If you want to be part of a dynamic Team supporting engaging andcutting-edgetraining solutions, this is the place for you!Amentum is currently seeking a Course Coordinator in Hanover, MDand remote,to provide front-line, non-technical support for web-based and instructor-led training courses. The Course Coordinator will be part of a collaborative multidisciplinary Team delivering highly sophisticated, technical, hands-on training solutions to meet the mission and time-critical needs of our customers.

Work Schedule:

The coursesbeing supported are active from 0800-1700 M-F. Contract core hours are 1000-1400.

Essential Responsibilities:

• The Course Coordinatorassistsstudents with anyadministrativequestions or issues they may have, proctors high-stakes exams, and is a liaison between the students, staff, and the customer. The Course Coordinator creates daily, weekly, monthly, end-of-course, and on the spot reports for the customer.
• The Course Coordinator is the Subject Matter Expert (SME) on the student experience, which includes, but is not limitedto:addressing student concerns,tracking student progress, analyzing student data, monitoring high-stakes exams to ensure exam and student integrity and updating and maintaining course-related documentation.
• The Course Coordinator provides administrative support to students taking an independent learning, web-based cyber training. This includes providing feedbackfor developing and updating course content, exercises, exams, resources, and other documentation as needed.
• A qualified candidate mustpossessexcellent speaking, presentation,reading comprehension, and writing skills. A qualified candidate must be detail oriented and able to effectively collaborate with other members of the team and prioritize tasks under strict deadlines.
• Must be able tointerface withindividuals at all levels of the organization both verbally and in writing.Must be well-organized with the ability to coordinate and prioritize multiple tasks simultaneously.Must work well under pressure to meet deadline requirements.
• Attendance is always critical. Must be able to work a 40-hour workweek, normally Monday through Friday.However, times and days may vary depending on business requirements. Needs to be available to work overtime during critical peaks and be available to meet last minute requests for overtime should the situation occur. There may bean optionfor some limited telework.

Minimum Requirements (Knowledge, Skills, and Abilities):

• Provide first-line non-technical supportfor studentsattending locally and at remotesites
• Able to create and edit allrequiredcoursereports(toincludedaily,weekly,monthly,end-of-course,course readiness,progress,exam,andfinalreports).
• UsemultiplewordprocessingandpresentationtoolssuchasMSWord, MS Excel, and PowerPoint, etc.
• Abletorosterstudentstonew courses and set uprequiredstudentaccesses
• Monitor student progress:Document, track, analyze andcreatereportsasrequiredby theCOR
• Maintain detailedadministrativerecordsof studentdata
• Proctorhigh-stakesexamsto ensure exam and studentintegrity
• Collaborate with multipleteam members as applicable toensure accuracy of learningcontentandaddressstudent-specificissues

Minimum Education :

• Bachelor’s degree in education, English, Communications, a technical discipline, ora directly relatedfield plus two (2) years of relevant experience.In lieu of aBachelor’sdegree, anadditional4 years of work experience (for a total of six (6) years of experience) can be substituted for the degree requirement .

Minimum Years of Experience:

• 2yearsofexperienceworkingintheanalysis,design,development,implementation/delivery,and/or evaluation of trainingOR 3 years of experienceworkingin anadministrativesupportrole
• Militaryexperience isdesired .
• Experience with Confluence and Jira is desired.

#javelin

As part of our commitment to maintaining a safe and compliant work environment, Amentum is a drug-free workplace and requires all personnel to comply with company drug and alcohol policies as a condition of employment. Employment is contingent upon successful completion of the drug screening process. Please note that this may include pre-hire screening for marijuana, as well as other federally controlled substances due to Amentum’s role as a federal contractor and trusted partner to the US Government.

Other Responsibilities:

Safety

Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.

Quality

Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance

Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Compensation Details:

$85000 - $135000

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O’Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

09/01/2026 - Until Filled

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.