Courier Route & Pickup Coordination Specialist

FedEx; Shipley (MD); On-site; USD 36,000 - 51,000; Full time

Job summary

FedEx in Maryland is seeking a detail-oriented coordinator to plan and execute courier route assignments based on workforce availability and service area changes. This role emphasizes coordination between dispatch, drivers, and external customers within a logistics environment and requires proficiency with mainframe and PC systems such as Dws, Cosmos, Kiac, and Excel.

You will handle data-driven workload and allocation decisions in a fast-paced office, ensure timely coverage for pickups and

Qualifications

• High school diploma or GED required.
• 1 year of customer service, transportation sales, or related experience with courier coordination.
• Ability to compile and report data for decision making.
• Strong communication and time management skills.

Responsibilities

• Plan and execute courier route assignments based on workforce and service area changes.
• Coordinate pick-up and delivery coverage to preserve FedEx service standards.
• Work in a fast-paced, in-office environment with strict time parameters.

Skills

Route coordination

Customer service

Data interpretation

Communication skills

Time management

Education

High school diploma or GED

Tools

Mainframe systems

PC systems

Dws

Gdp

Cosmos

Kiac

Famis

Excel

Job description

FedEx in Maryland is seeking a detail-oriented coordinator to plan and execute courier route assignments based on workforce availability and service area changes. This role emphasizes coordination between dispatch, drivers, and external customers within a logistics environment and requires proficiency with mainframe and PC systems such as Dws, Cosmos, Kiac, and Excel.

You will handle data-driven workload and allocation decisions in a fast-paced office, ensure timely coverage for pickups and