Courier Route & Pickup Coordinator — Drive Service Excellence

FedEx

Linthicum (MD)

On-site

USD 36,000 - 51,000

Full time

6 days ago

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Job summary

FedEx in Linthicum, MD is seeking a detail-oriented Courier Route Coordinator to plan and execute courier assignments based on workforce availability and service area changes. This in-office role emphasizes on-time pickup and delivery coordination with dispatch, drivers, and external customers.

The position requires a high school diploma or GED, 1 year of customer service or related experience, and knowledge of mainframe/PC systems (Dws, Gdp, Cosmos, Kiac, Famis) with strong communication and

Qualifications

High school diploma or GED required.
1 year of customer service or related experience with emphasis on pickup and delivery coordination.
Strong communication and interpersonal skills to coordinate with drivers and customers.
Ability to interpret data and work in a fast-paced environment with strict time parameters.
Knowledge of mainframe/PC systems (Dws, Gdp, Cosmos, Kiac, Famis) and Excel.

Responsibilities

Plan and execute courier route assignments based on workforce availability and service area changes.
Coordinate pickup and delivery coverage to preserve FedEx service standards.
Work in an office setting; this is not a remote position.
Compile and report data to support decision making.