Courier Route Planner & Pickup Coordinator

FedEx; Pineville (NC); On-site; USD 38,000 - 62,000; Full time

Job summary

Federal Express Corporation in North Carolina (Pineville) is seeking a dispatcher/courier route planner to plan and execute route assignments based on workforce availability and service area changes. The role coordinates pickup and delivery coverage to uphold FedEx service standards.

The candidate will use mainframe and PC systems (DWS, Cosmos, Kiac, Famis, Excel) and possess strong communication and data interpretation skills to adapt to changing schedules and deadlines.

Qualifications

• Strong human relations and communication skills, both verbal and written.
• Ability to compile and interpret data for decision making.
• Ability to act independently in workload allocation decisions.
• Experience coordinating pickup and delivery in logistics/transportation.
• Ability to work in a rapidly changing environment with strict time parameters.

Responsibilities

• Plan and execute courier route assignments based on workforce availability.
• Coordinate pickup and delivery coverage to preserve FedEx service standards.
• Monitor changes in service area and scheduling parameters.

Skills

Customer service

Communication skills

Data analysis

Time management

Teamwork

Education

High school diploma or GED

Tools

Excel

Mainframe systems

DWS

Cosmos

Kiac

Famis

Job description

Federal Express Corporation in North Carolina (Pineville) is seeking a dispatcher/courier route planner to plan and execute route assignments based on workforce availability and service area changes. The role coordinates pickup and delivery coverage to uphold FedEx service standards.

The candidate will use mainframe and PC systems (DWS, Cosmos, Kiac, Famis, Excel) and possess strong communication and data interpretation skills to adapt to changing schedules and deadlines.