County Operations Supervisor

State of Arkansas; Jacksonville, Northern (AR, KY); Hybrid; USD 43,000 - 64,000; Full time

Benefits offered by this job

Pension

Maternity leave

Paid state holidays

Job summary

The County Administrative Supervisor is responsible for managing the daily administrative operations of a county-based office or service center within the State of Arkansas, coordinating personnel, facilities, and service delivery to ensure high-quality outcomes.

Role requires a high school diploma and four years of clerical/administrative experience, plus a valid Arkansas driver's license. This is a pay-exempt, full-time position with pension, holidays and other state benefits.

Qualifications

• A high school diploma is required.
• Must possess a valid Arkansas driver's license (per OPM).
• Additional agency requirements may be substituted per Qualifications Review Committee.
• Other job-related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements.

Responsibilities

• Supervise day-to-day administrative and clerical functions of a county office, including staff scheduling, facility coordination, document management, and supply procurement.
• Oversee county-based personnel, including administrative staff, front desk support, and clerical assistants.
• Ensure compliance with state agency policies, procedures, and documentation standards.
• Serve as the primary contact for local office facility issues, including maintenance requests, safety inspections, and security coordination.
• Act as liaison between the county office and state division or regional managers to relay operational updates, resource needs, and service challenges.
• Monitor customer service delivery, address public inquiries, and manage escalated issues or complaints.
• Support onboarding and ongoing training for county office staff.
• Maintain records, prepare operational reports, and assist with budgeting and procurement at the county level.

Education

High school diploma

Tools

Microsoft Office Suite

Job description

The County Administrative Supervisor is responsible for managing the daily administrative operations of a county-based office or service center within the State of Arkansas, coordinating personnel, facilities, and service delivery to ensure high-quality outcomes.

Role requires a high school diploma and four years of clerical/administrative experience, plus a valid Arkansas driver's license. This is a pay-exempt, full-time position with pension, holidays and other state benefits.