Countertop Client Solutions Specialist - Interior Design Sales

ROCKS by Ninham; Bayamón (PR); On-site; USD 35,000 - 55,000; Full time

Job summary

Rocks By Ninham, based in Bayamón, PR, seeks a Countertop Client Solutions Specialist – Interior Design Sales to guide designers, architects, contractors, and clients in selecting quartz and granite materials, edge profiles, and finishes that match design goals and budgets. You will review plans, prepare quotes, manage proposals, and follow up on leads to convert opportunities into sales.

Collaboration with fabrication and installation teams ensures feasible timelines, clear project details, and

Qualifications

• Customer-focused mindset and ability to build partnerships.
• Clear, professional communication and ability to explain design details.
• Track record of sales success in interior design/building materials.
• Basic finance and pricing skills to prepare quotes and discuss margins.
• Knowledge of quartz, granite, and related accessories is valuable.
• Ability to work on-site in Bayamón and coordinate with field teams.
• Strong organizational and follow-up skills with documentation.

Responsibilities

• Review plans and specifications; prepare accurate quotes and manage proposals.
• Follow up on leads to convert opportunities into sales.
• Coordinate with fabrication and installation teams to ensure feasible timelines.
• Maintain CRM records and coordinate sample deliveries.
• Provide showroom or site-based consultations and support customer satisfaction throughout the process.

Skills

Customer focus

CRM proficiency

Communication skills

Sales experience

Pricing knowledge

Countertop materials

Fabrication coordination

On-site coordination

Bilingual Spanish/English

Tools

CRM software

Job description

Company Description Rocks By Ninham partners with interior designers, architects, and contractors to deliver quartz and granite countertop solutions that align with design intent, construction realities, and project timelines. The team specializes in slab distribution, custom fabrication, and professional installation, backed by the technical expertise to interpret drawings, review specifications, and quote accurately. Clients rely on Rocks By Ninham for material guidance, on-site sample support, and precise execution that respects jobsite standards and schedules. With a focus on accuracy, accountability, and clear communication, the company operates as an extension of each project team rather than a simple supplier. Services include quartz and granite slabs, complementary accessories, custom fabrication, and professional installation.

Role Description The Countertop Client Solutions Specialist – Interior Design Sales is a full-time, on-site role based in Bayamón. This role focuses on guiding interior designers, architects, contractors, and residential clients through the selection of quartz and granite materials, edge profiles, accessories, and finishes that align with design goals and budget. Day-to-day responsibilities include reviewing plans and specifications, preparing accurate quotes, managing proposals, and following up on leads to convert opportunities into sales. The Specialist collaborates with fabrication and installation teams to ensure timelines are feasible, project details are clear, and client expectations are met throughout the process. The role also involves maintaining CRM records, coordinating sample deliveries, providing showroom or site-based consultations, and supporting a high standard of customer satisfaction from initial concept through final installation.

Qualifications

• Customer-focused mindset with strong skills in Customer Satisfaction and Customer Relationship Management (CRM) to build long-term partnerships.
• Clear and professional Communication skills, including the ability to interpret design plans and explain technical details to diverse stakeholders.
• Proven Sales experience, preferably in interior design, building materials, or related industries, with a track record of meeting or exceeding targets.
• Basic Finance and pricing skills to prepare accurate quotes, understand margins, and discuss budget options with clients.
• Knowledge of countertop materials (quartz, granite, and related accessories), fabrication processes, and installation standards is highly beneficial.
• Ability to work on-site in Bayamón, coordinate with field teams, and manage multiple projects and timelines concurrently.
• Strong organizational and follow-up skills, with attention to detail in documentation and project coordination.
• Experience with design or construction environments and proficiency with common office and CRM software; bilingual Spanish/English communication is a plus.