Counter Staff-Full Time

Edit Clean, LLC dba Tide Cleaners; Idalou (TX); On-site; USD 14,000 - 18,000; Full time

Benefits offered by this job

Health insurance contribution

Vision

401(k)

Paid time off

Paid holidays after year

Job summary

Edit Holdings, LLC dba Tide Cleaners is seeking a friendly Counter Staff member for our Lubbock-area locations. This full-time role involves in-store dry cleaning and laundry pickup/drop-off, cash handling, and delivering outstanding customer service.

You will work Monday–Friday with Saturday shifts, be part of a team, and help train new staff while upholding Tide Dry Cleaners' quality standards and core values.

Qualifications

• Basic math skills and ability to recognize numbers.
• Self-motivated with a positive, energetic attitude.
• Strong leadership and teamwork qualities.
• Willingness to participate in ongoing training and development.
• Ability to stand for long periods.
• Previous experience in hospitality or customer service is preferred.

Responsibilities

• Live Our Core Values: Demonstrate Guest Service, Excellence, Commitment, Integrity, and Top Quality at all times.
• Customer Experience: Provide outstanding in-store service for dry cleaning and laundry pick-up/drop-off customers.
• Customer Relations: Manage customer inquiries via phone, email, and in-person; build rapport, identify needs, and resolve issues or complaints professionally.
• Garment Handling: Perform check-in/check-out tasks, tag and spot-check garments, and organize items per customer requests.
• Transaction Management: Accurately calculate prices and handle cash/credit transactions.
• Quality Assurance: Ensure all garments meet Tide Dry Cleaners' quality standards.
• Training & Development: Help train new employees in store procedures and processes.
• Store Operations: Open/close the store, set and meet daily goals, and maintain a clean, organized counter area.
• Adaptability: Work in a fast-paced environment with attention to detail, while standing for extended periods.
• Other Duties: Perform additional tasks as assigned.

Skills

Basic math

Positive attitude

Leadership

Teamwork

Customer service

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Counter Staff-Full Time

RFT Lubbock, TX, US

10 days ago Requisition ID: 2289

Salary Range: $10.00 To $13.00 Hourly

Counter Staff - Full Time

Reports To: Counter Manager & General Manager

Edit Holdings, LLC dba Tide Cleaners, is looking for a Counter Staff to join our team! We seek individuals who enjoy working with people, thrive in a team environment, and are passionate about delivering exceptional customer experience.

Key Responsibilities

• Live Our Core Values: Demonstrate Guest Service, Excellence, Commitment, Integrity, and Top Quality at all times.
• Customer Experience: Provide outstanding in-store service for dry cleaning and laundry pick-up/drop-off customers.
• Customer Relations: Manage customer inquiries via phone, email, and in-person; build rapport, identify needs, and resolve issues or complaints professionally.
• Garment Handling: Perform check-in/check-out tasks, tag and spot-check garments, and organize items per customer requests.
• Transaction Management: Accurately calculate prices and handle cash/credit transactions.
• Quality Assurance: Ensure all garments meet Tide Dry Cleaners' quality standards.
• Training & Development: Help train new employees in store procedures and processes.
• Store Operations: Open/close the store, set and meet daily goals, and maintain a clean, organized counter area.
• Adaptability: Work in a fast-paced environment with attention to detail, while standing for extended periods.
• Other Duties: Perform additional tasks as assigned.

Qualifications

• Basic math skills and ability to recognize numbers.
• Self-motivated with a positive, energetic attitude.
• Strong leadership and teamwork qualities.
• Willingness to participate in ongoing training and development.
• Ability to stand for long periods.
• Previous experience in hospitality or customer service is preferred.

Shift and Schedule

Store Hours:

• Monday–Friday: 6:30 AM – 7:00 PM
• Saturday: 8:00 AM – 5:00 PM
• Sunday: 10:00 AM - 3:00 PM

Full-Time: 32–40 hours per week

• Health Insurance/Employer contributes up to $300 per month towards insurance monthly premium
• Vision
• 401 (k)
• Yearly Paid Time Off
• Paid Holidays after a year of employment