Assistant General Manager - 4511 98th St, STE 200

Edit Clean, LLC dba Tide Cleaners; Idalou (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance - Employer pays $300

Dental and Vision insurance

401K program

Paid Time Off

ZayZoon - early pay access

Job summary

Tide Cleaners in Lubbock, TX is seeking an Assistant General Manager to lead daily customer service operations, supervise a team, and ensure store performance. This role offers a salary of $40,000 to $50,000 per year and full-time, on-site work.

You will develop staff, manage deposits, greet customers, and uphold company policies while delivering exceptional service. Join a fast-growing brand with a strong service focus and opportunities for career growth.

Qualifications

• Two+ years direct customer service experience required.
• Demonstrated dependability and professional demeanor required.
• Has led a team of 10 or more people.

Responsibilities

• Provide exceptional customer service to customers.
• Serve as primary liaison with customers.
• Support and provide oversight for the Customer Service Representatives.
• Open and/or close registers and prepare nightly deposits.
• Greet and assist all walk-in customers in the store.
• Meet, greet, and assist all valet drive-up customers at their car.
• Process customer phone and personal relations.
• Consultatively assist customers with cleaning, stain and/or finishing needs.
• Sort and examine articles and identify those needing hand spotting.
• Mark-In incoming customer orders and input information into the register.
• Consistently ensure cash drawer accuracy.
• Follow Company’s new customer protocol.
• Attend ongoing training and on-site training.

Skills

Oral Communication

Customer Service

Organizational Skills

Time Management

Project Management

Phone Communication

POS System

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

RFT Management Lubbock, TX, US

Salary Range: $40,000.00 To $50,000.00 Annually

ASSISTANT GENERAL MANAGER

Reports To: General Manager

Summary:

Are you looking for an opportunity to join a company where you can expand your experiences and horizons? Tide Cleaners is the PERFECT place to do it! Tide Cleaners is on a mission to make caring for clothes so perfect and simple, that peoples' lives do not have to revolve around laundry. Come work with us and join our #LifeNotLaundry mission!

DUTIES & RESPONSIBILITIES (other duties may be assigned):

• Provide exceptional customer service to customers
• Serve as primary liaison with customers
• Support and provide oversight for the Customer Service Representatives.
• Open and/or close registers and prepare nightly deposits.
• Greet and assist all walk-in customers in the store
• Meet, greet, and assist all valet drive-up customers at their car
• Process customer phone and personal relations
• Consultatively assist customers with cleaning, stain and/or finishing needs and/or concerns
• Sort and examine articles, picking out those that may need hand spotting, or stain treatment
• Occasionally assist back-of-house team members, including assembling orders and light pressing duties.
• Mark-In incoming customer orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register
• Consistently ensure cash drawer accuracy
• Follow Company’s new customer protocol
• Attend Company offered ongoing training and education, and on-site training

SKILLS:

• Oral Communication Skills
• Customer Service
• Organizational Skills
• Project Management
• Time Management
• Phone Communication Skills
• Understanding of Point-of-Sale system

EDUCATION/EXPERIENCE

• Resume required
• Two+ years direct customer service experience (required)
• Demonstrated dependability and professional demeanor (required)
• Has led a team of 10 or more people

BENEFITS

• Medical Insurance - Employer pays $300/month towards monthly premiums
• Dental and Vision insurance
• 401K program
• Paid Time Off
• ZayZoon - early pay access

ASSISTANT GENERAL MANAGER

Salary: $40,000/yr - $50,000/yr starting pay

Reports To: General Manager

Summary:

Are you looking for an opportunity to join a company where you can expand your experiences and horizons? Tide Cleaners is the PERFECT place to do it! Tide Cleaners is on a mission to make caring for clothes so perfect and simple, that peoples' lives do not have to revolve around laundry. Come work with us and join our #LifeNotLaundry mission!

DUTIES & RESPONSIBILITIES (other duties may be assigned):

• Provide exceptional customer service to customers
• Serve as primary liaison with customers
• Support and provide oversight for the Customer Service Representatives.
• Open and/or close registers and prepare nightly deposits.
• Greet and assist all walk-in customers in the store
• Meet, greet, and assist all valet drive-up customers at their car
• Process customer phone and personal relations
• Consultatively assist customers with cleaning, stain and/or finishing needs and/or concerns
• Sort and examine articles, picking out those that may need hand spotting, or stain treatment
• Occasionally assist back-of-house team members, including assembling orders and light pressing duties.
• Mark-In incoming customer orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register
• Consistently ensure cash drawer accuracy
• Follow Company’s new customer protocol
• Attend Company offered ongoing training and education, and on-site training

SKILLS:

• Oral Communication Skills
• Written Communication Skills
• Customer Service
• Organizational Skills
• Project Management
• Time Management
• Phone Communication Skills
• Understanding of Point-of-Sale system

EDUCATION/EXPERIENCE

• Resume required
• Two+ years direct customer service experience (required)
• Demonstrated dependability and professional demeanor (required)
• Has led a team of 10 or more people

BENEFITS

• Medical Insurance - Employer pays $300/month towards monthly premiums
• Dental and Vision insurance
• 401K program
• Paid Time Off
• ZayZoon - early pay access

Shift schedule follows an alternating five day to six day workweek, with the sixth day usually being a half day. Expected hours per shift ranges from nine to eleven hours, although some days may be longer. Overall, expect roughly 50 hours per week.