Counter Staff

Flour Bakery+Cafe; Cambridge (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Paid time off

Staff meals

Career growth

Job summary

Flour Bakery+Cafe in Cambridge, MA is looking for friendly counter staff for Flour Harvard Sq, 114 Mt. Auburn Street. Join a team serving award-winning pastries, sandwiches, and coffee with welcoming hospitality.

We require weekend availability and 3-4 shifts weekly; training is provided, with emphasis on teamwork, fast-paced service, and guest-first hospitality. Prior bakery/front-of-house experience is helpful but not required, with opportunities for growth.

Qualifications

• Must have availability for at least 3 shifts per week including one weekend day.
• Stand for long periods and be able to lift.
• Experience as a barista or front-of-house is helpful but not required.

Responsibilities

• Greet guests, take orders, and help assemble pastry orders.
• Prepare coffee and espresso drinks; assist with catering orders.
• Assist in sandwich prep when needed and maintain cleanliness.
• Provide excellent hospitality and work as part of a team.

Skills

Guest hospitality

Customer service

Teamwork

Hospitality

Tools

Cash register

Espresso machines

Coffee equipment

Job description

Counter Staff - Flour Harvard Sq - 114 Mt. Auburn Street, Cambridge, MA

Do you like to eat award-winning baked goods and sandwiches?

Do you like working on a great team in a wonderful environment?

If so, we have the opportunity for you! Flour Bakery + Cafe is looking for exceptional counter staff for full + part time positions! We are currently only able to consider candidates with weekend availability.

You’ll be greeting and helping guests, putting pastry orders together, preparing coffee and espresso drinks, taking catering orders, potentially helping prepare sandwiches, and more - all while displaying an amazing sense of hospitality to our guests.

Day-to-day Performance Expectations:

• We ask that you have availability for at least 3-4 shifts a week, including at least 1 weekend day.
• We are seeking self-motivated employees who thrive in a fun, positive, fast-paced team environment with opportunities for advancement.
• Must be able to deliver consistently great hospitality:
• Engage our guests at Flour by greeting them, smiling, treating them with kindness, directing them through the order process, and finding the correct answers to any of their questions
• Applicants must be enthusiastic, hard-working, possess strong guest service skills, eager to learn, and be able to work in a professional kitchen environment.
• Previous bakery/cafe counter staff, barista, other restaurant front of house, or prep cook experience is helpful, but not mandatory.

Skills for Qualification:

• Must have scheduling availability to work at least 3 shifts/20 hours per week and at least one weekend and one closing shift.
• Ability to stand for long periods, walk, push, pull, reach, and lift.
• Ability to operate equipment such as a cash register, coffee and espresso machinery, grinders, etc.
• Must be able to maintain grooming and uniform standards.
• Excellent sense of urgency and hospitality.
• Ability to recognize when and where help is needed.
• Ability to take feedback and direction.
• Willingness to work in a team and help all other departments, as needed.

Work Environment:

• Must be able to work in an environment with loud noises, machinery, and at times, tight spaces.
• Must be able to work around various aromas and fluctuating temperatures.
• We do our best not to cross-contaminate anything containing gluten. However, there may be gluten in the air at times. We do our best to accommodate any staff allergy requests.

We ask for a minimum commitment of six months for FOH employees. Unfortunately, we do not offer seasonal or temporary work.

Compensation:

This position has an average starting compensation of $20-$24 per hour (base wage of $15 + $5-9 per hour in pooled tips). The starting pay rate for this position is $15, but the total pay range is $15-$19.32.

Additional Information:

Flour offers a fantastic work environment, an unparalleled commitment to training to make you a better team member (plus all the pastries you can eat)! We offer benefits such as health/dental/vision insurance, 401k with a generous match, paid vacation/sick time, and a great staff meal policy. We offer a real commitment to growth – both in your skill/knowledge and growing into more senior positions if that is an interest of yours!