Counter Staff

flour bakery; Boston (MA); Hybrid; USD 21,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid vacation

Staff meals

Growth potential

Job summary

Flour Bakery + Cafe in Boston, MA is seeking friendly counter staff and baristas for full- and part-time roles. You will greet guests, assemble pastry orders, and prepare coffee drinks while delivering warm hospitality to every guest.

We welcome enthusiastic, hard-working individuals with strong guest service skills; prior bakery or cafe experience is helpful but not required, with training and growth opportunities and a strong benefits package.

Qualifications

• Must have scheduling availability for at least 3 shifts/20 hours per week and at least one weekend shift.
• Operate cash register, coffee and espresso machinery, grinders, etc.
• Must be able to maintain grooming and uniform standards.
• Excellent sense of urgency and hospitality.
• Ability to recognize when and where help is needed.
• Ability to take feedback and direction.
• Willingness to work in a team and help all other departments, as needed.

Responsibilities

• Greet guests and assist with orders.
• Assemble pastry orders and prepare coffee/espresso drinks.
• Deliver food to tables and assist with catering orders.
• Maintain cleanliness and uphold hospitality.
• Assist other departments as needed.

Skills

Scheduling availability

Customer service

Hospitality

Teamwork

Grooming standards

Feedback & direction

Coffee equipment操作

Tools

Cash register

Espresso machine

Grinders

Job description

Counter Staff - Flour Clarendon St

Do you like to eat award winning baked goods and sandwiches?

Do you like working on a great team in a wonderful environment?

If so, we have the opportunity for you! Flour Bakery + Cafe is looking for exceptional counter staff/baristas for full and part-time positions!

The FOH counter staff position duties include greeting and assisting guests, assembling pastry orders, preparing coffee and espresso drinks, performing cleaning tasks, taking catering orders, delivering food to tables, and potentially helping prepare sandwiches, among other responsibilities - all while displaying an exceptional sense of hospitality to our guests.

Day-to-day Performance Expectations:

• Must be able to deliver consistently great hospitality:
  • Engage our guests at Flour by greeting them with a smile, treating them with kindness, directing them through the ordering process, and finding the correct answers to any questions they may have.
• Applicants must be enthusiastic, hard-working, possess strong guest service skills, be eager to learn, and be able to work in a professional kitchen environment.
• We are seeking self-motivated employees who thrive in a fun, positive, fast-paced team environment with opportunities for advancement.
• Previous bakery/cafe counter staff, barista, other restaurant front of house, or prep cook experience is helpful, but not mandatory.

Skills for Qualification:

• Must have scheduling availability to work at least 3 shifts/20 hours per week and at least one weekend shift
• Ability to operate equipment such as a cash register, coffee and espresso machinery, grinders, etc.
• Must be able to maintain grooming and uniform standards
• Excellent sense of urgency and hospitality
• Ability to recognize when and where help is needed
• Ability to take feedback and direction
• Willingness to work in a team and help all other departments, as needed

Physical Requirements:

• Be prepared to be on your feet all day. This is a physically active role.
• Ability to stand for long periods, walk, push, pull, reach, and lift < 50 lbs.
• Ability to operate equipment such as a manual espresso machine and cash register

Work Environment:

• Must be able to work in an environment with loud noises, machinery, and at times, tight spaces.
• Must be able to work around various aromas and fluctuating temperatures
• We do our best not to cross-contaminate anything containing gluten. However, there may be gluten in the air at times. We do our best to accommodate any staff allergy requests.

We ask for a minimum commitment of six months for FOH employees. Unfortunately, we do not offer seasonal or temporary work.

Compensation:

This position has an average starting compensation of $20-$24 per hour (base wage of $15 + $5-9 per hour in pooled tips). The starting pay rate for this position is $15, but the total pay range is $15-$19.32.

Additional Information:

Flour offers a fantastic work environment and an unparalleled commitment to training to make you a better team member! We are proud to offer a strong benefits package that includes, but is not limited to, health/dental/vision insurance, 401k with a generous match, paid vacation/sick time, and a great staff meal policy. We offer a real commitment to growth – both in your skill/knowledge and growing into more senior positions if that is an interest of yours!