Construction Materials Counter Sales Pro

WCM White Cap Management LLC; Marietta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap is hiring immediately for a Counter Sales Associate to assist walk-in, phone, and will-call customers, process orders, quote prices, enter orders, and provide product information with a focus on customer service.

Preferred qualifications include experience with sales order software (Oracle), knowledge of construction and industrial products, and Spanish language proficiency to better serve diverse customers.

Qualifications

• Experience delivering excellent customer service in a fast-paced environment.
• Familiarity with sales order processing and product upselling.
• Knowledge of construction and industrial products is a plus.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will-call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales software

Construction products knowledge

Spanish language

Tools

Oracle

Job description

White Cap is hiring immediately for a Counter Sales Associate to assist walk-in, phone, and will-call customers, process orders, quote prices, enter orders, and provide product information with a focus on customer service.

Preferred qualifications include experience with sales order software (Oracle), knowledge of construction and industrial products, and Spanish language proficiency to better serve diverse customers.