Counter Sales Pro — Construction Materials & Support

WCM White Cap Management LLC

Flint (MI)

On-site

USD 19,000 - 30,000

Full time

3 days ago

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap is looking for a Counter Sales Associate to provide exceptional service to walk-in, phone, and will-call customers. You will process orders, quote prices, and enter orders while conveying product features and warranty information.

You’ll pull orders, share technical advice, and identify upsell opportunities to support our customers and business goals. Ideal candidates bring strong customer service history, knowledge of construction products, experience with Oracle-based sales systems,

Qualifications

Demonstrated success providing excellent customer service.
Experience with sales order software, preferably Oracle.
Knowledge of construction and industrial products.
Spanish language proficiency.

Responsibilities

Provides exceptional customer service to walk-in, phone, and will-call customers.
Processes orders, quotes prices, enters orders into the system, and provides order information.
Pulls orders as required and communicates product information, features, benefits, and warranty policy.
Demonstrates product knowledge and offers technical advice to resolve customer issues.
Upsells by identifying related products and promotions.