Counter Sales Pro: Drive Solutions for Builders On-Site

White Cap Supply Holdings, LLC.; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Generous time off package

Great Place to Work

Job summary

White Cap is hiring immediately for a Counter Sales Associate, on-site in Memphis. You will handle walk-in, phone, and will-call customers, process orders, quote prices, and provide order information from the system. You will communicate product features, benefits, warranty policies and offer technical advice on product applications.

An emphasis on upselling related products and promotions is expected. Preferred candidates have proven customer service excellence, experience with sales order

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications and provides technical advice, troubleshoots, and helps resolve customers’ problems.
• Upsells by identifying related products and informing customers of product promotions.

Skills

Customer service

Sales

Spanish language

Tools

Oracle

Job description

White Cap is hiring immediately for a Counter Sales Associate, on-site in Memphis. You will handle walk-in, phone, and will-call customers, process orders, quote prices, and provide order information from the system. You will communicate product features, benefits, warranty policies and offer technical advice on product applications.

An emphasis on upselling related products and promotions is expected. Preferred candidates have proven customer service excellence, experience with sales order