Counter Sales Pro: Builder Supply Solutions Expert

WCM White Cap Management LLC; Orange (CT); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Paid time off

Great place to work

Job summary

White Cap in Connecticut is seeking a Counter Sales Associate to support walk-in, phone, and will-call customers. You will process orders, quote prices, enter orders, and provide product information to customers.

Ideal candidates have a proven track record in customer service, knowledge of construction and industrial products, and experience with sales order software such as Oracle; Spanish language skills are a plus.

Qualifications

• Demonstrated ability to provide excellent customer service.
• Experience with sales order processing and software.
• Knowledge of construction and industrial products.
• Spanish language proficiency helpful.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will-call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Pulls orders as required and communicates product features and warranty policy information.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales knowledge

Spanish language

Construction industry knowledge

Oracle sales order software

Tools

Oracle

Job description

White Cap in Connecticut is seeking a Counter Sales Associate to support walk-in, phone, and will-call customers. You will process orders, quote prices, enter orders, and provide product information to customers.

Ideal candidates have a proven track record in customer service, knowledge of construction and industrial products, and experience with sales order software such as Oracle; Spanish language skills are a plus.