Counter Sales Specialist – Construction Materials

WCM White Cap Management LLC; Memphis (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap is looking for a Counter Sales Associate in Memphis to serve walk-in, phone, and will-call customers. You will process orders, quote prices, enter orders, and share product information to help customers make informed choices.

The role requires strong customer service, knowledge of construction products, and familiarity with sales software (Oracle); Spanish language proficiency is a plus. Join a growing company with competitive benefits and career opportunities.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Spanish language proficiency

Construction knowledge

Tools

Oracle

Job description

White Cap is looking for a Counter Sales Associate in Memphis to serve walk-in, phone, and will-call customers. You will process orders, quote prices, enter orders, and share product information to help customers make informed choices.

The role requires strong customer service, knowledge of construction products, and familiarity with sales software (Oracle); Spanish language proficiency is a plus. Join a growing company with competitive benefits and career opportunities.