Counter Sales Pro: Customer-Driven, Growth & Benefits

Gogel Fastener and Industrial Supply Co.; Toledo (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Paid time off

Training & development

Vision insurance

Benefits/Perks

Competitive Compensation

Medical, Vision, Dental, 401K, Aflac

Paid Time Off

Career Growth Opportunities

Job summary

Gogel Fastener and Industrial Supply Co. in Toledo, OH is seeking a Sales Representative to identify customer needs, process requests, take orders, and provide helpful solutions that ensure they have a great customer service experience with our company.

The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. An understanding of fasteners, hardware and tools is a plus, but we will train the right candidate The role focuses on receiving customer calls, taking

Qualifications

• Previous experience as a Customer Service Representative or similar role.
• Comfortable using computers and customer management software.
• Excellent phone and verbal communication skills.
• Understanding of active listening techniques.
• Ability to work well under pressure.
• Understanding of fasteners and tools is a plus; we will train the right candidate.

Responsibilities

• Receive customer calls.
• Take customer orders over the phone and at the sales counter.
• Help pull customer orders.
• Stock and organize showroom stock and displays.
• Use best practices in customer service to develop rapport and build relationships with customers.
• Document all customer interactions.
• Attend trainings to maintain up-to-date skills and knowledge.

Skills

Customer service

Communication

Computer skills

Active listening

Under pressure

Tools

CRM software

Job description

Gogel Fastener and Industrial Supply Co. in Toledo, OH is seeking a Sales Representative to identify customer needs, process requests, take orders, and provide helpful solutions that ensure they have a great customer service experience with our company.

The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. An understanding of fasteners, hardware and tools is a plus, but we will train the right candidate The role focuses on receiving customer calls, taking