Counter Sales Pro: Customer-Driven, Growth & Benefits

Gogel Fastener and Industrial Supply Co.; Toledo (OH); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Paid time off

Training & development

Vision insurance

Benefits/Perks

Competitive Compensation

Medical, Vision, Dental, 401K, Aflac

Paid Time Off

Career Growth Opportunities

Résumé du poste

Gogel Fastener and Industrial Supply Co. in Toledo, OH is seeking a Sales Representative to identify customer needs, process requests, take orders, and provide helpful solutions that ensure they have a great customer service experience with our company.

The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. An understanding of fasteners, hardware and tools is a plus, but we will train the right candidate The role focuses on receiving customer calls, taking

Qualifications

• Previous experience as a Customer Service Representative or similar role.
• Comfortable using computers and customer management software.
• Excellent phone and verbal communication skills.
• Understanding of active listening techniques.
• Ability to work well under pressure.
• Understanding of fasteners and tools is a plus; we will train the right candidate.

Responsabilités

• Receive customer calls.
• Take customer orders over the phone and at the sales counter.
• Help pull customer orders.
• Stock and organize showroom stock and displays.
• Use best practices in customer service to develop rapport and build relationships with customers.
• Document all customer interactions.
• Attend trainings to maintain up-to-date skills and knowledge.

Connaissances

Customer service

Communication

Computer skills

Active listening

Under pressure

Outils

CRM software

Description du poste

Gogel Fastener and Industrial Supply Co. in Toledo, OH is seeking a Sales Representative to identify customer needs, process requests, take orders, and provide helpful solutions that ensure they have a great customer service experience with our company.

The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. An understanding of fasteners, hardware and tools is a plus, but we will train the right candidate The role focuses on receiving customer calls, taking