Counter Sales/Fastener & Tool Sales

Gogel Fastener and Industrial Supply Co.; Toledo (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Training & development

Performance-based bonus

Job summary

Gogel Fastener and Industrial Supply Co. is seeking a friendly Sales Representative in Toledo, Ohio, to provide excellent customer service and process orders efficiently. The role involves receiving customer calls, taking orders, and organizing showroom stock. Ideal candidates have experience in customer service, strong communication skills, and a willingness to learn about fasteners and tools. Training is provided for the right individuals, making it an excellent opportunity for growth and development.

Qualifications

• Previous experience as a Customer Service Representative or in a similar role is preferred.
• Comfortable using computers and customer management software.
• Excellent phone and verbal communication skills.

Responsibilities

• Receive customer calls.
• Take customer orders over the phone & sales counter.
• Help pull customer orders.
• Stock and organize showroom stock and displays.
• Use best practices in customer service techniques.
• Document all customer interactions.

Skills

Customer Service

Verbal Communication

Computer Proficiency

Active Listening

Ability to Work Under Pressure

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Benefits/Perks

• Competitive Compensation
  • Medical, Vision, Dental, 401K, Aflac
• Paid Time Off
• Career Growth Opportunities

Job Summary

We are seeking a Sales Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, take orders, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. An understanding of fasteners, hardware and tools is a plus, but we will train the right candidate.

Responsibilities

• Receive customer calls
• Take customer orders over the phone & sales counter
• Help pull customer orders
• Stock and organize showroom stock and displays
• Use best practices in customer service techniques to develop rapport and build relationships with customers
• Document all customer interactions
• Attend trainings to maintain up-to-date skills and knowledge

Qualifications

• Previous experience as a Customer Service Representative or in a similar role is preferred
• Comfortable using computers and customer management software
• Excellent phone and verbal communication skills
• Understanding of active listening techniques
• Ability to work well under pressure
• Understanding of fasteners and tools is a plus, but we will train the right candidate