Counter Sales Pro — Construction Supplies & Customer Impact

WCM White Cap Management LLC; Omaha (NE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap in Omaha, NE is seeking a Counter Sales Associate to serve walk-in, phone, and will-call customers. You will process orders, quote prices, enter orders, pull inventory, and provide product information and warranty details with strong customer service focus.

You will leverage knowledge of construction and industrial products, with experience in sales order software (Oracle preferred) and Spanish language skills, contributing to a high-performing team.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will-call customers.
• Processes orders, quotes prices, enters orders into the system, and provides order information to customers.
• Pulls orders as required.
• Communicates product features, benefits, and warranty information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products and informing customers of promotions.

Skills

Customer service

Spanish language proficiency

Sales order software experience

Tools

Oracle

Job description

White Cap in Omaha, NE is seeking a Counter Sales Associate to serve walk-in, phone, and will-call customers. You will process orders, quote prices, enter orders, pull inventory, and provide product information and warranty details with strong customer service focus.

You will leverage knowledge of construction and industrial products, with experience in sales order software (Oracle preferred) and Spanish language skills, contributing to a high-performing team.