Counter Sales Pro: Builders’ Materials & Solutions

White Cap Supply Holdings, LLC.; Boston (MA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap Supply Holdings, LLC. is hiring a Counter Sales Associate for an on-site role in Massachusetts. The position emphasizes exceptional customer service for walk-in, phone, and will-call customers, with order processing, pricing quotes, and product feature guidance.

The role requires knowledge of construction products, sales software experience (Oracle preferred), and Spanish language proficiency, with a benefits-rich package and opportunities within a growing company.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales

Communication

Spanish language

Tools

Oracle

Job description

White Cap Supply Holdings, LLC. is hiring a Counter Sales Associate for an on-site role in Massachusetts. The position emphasizes exceptional customer service for walk-in, phone, and will-call customers, with order processing, pricing quotes, and product feature guidance.

The role requires knowledge of construction products, sales software experience (Oracle preferred), and Spanish language proficiency, with a benefits-rich package and opportunities within a growing company.