Counter Sales Pro – Construction Tools & Solutions

WCM White Cap Management LLC; City of Syracuse (NY); Sur place; USD 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical benefits

401(k) with company match

Tuition reimbursement

Paid maternity and parental leave

Résumé du poste

White Cap is seeking a Counter Sales Associate to join our team in New York. You will handle walk-in and phone sales, process orders, and provide information on products and warranties, while upselling related items.

The role emphasizes strong customer service and product knowledge in a fast-paced construction materials environment. Ideal candidates will have experience with sales order software (Oracle), knowledge of construction products, and Spanish language proficiency.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsabilités

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.

Connaissances

Customer service

Sales experience

Spanish language

Outils

Oracle

Description du poste

White Cap is seeking a Counter Sales Associate to join our team in New York. You will handle walk-in and phone sales, process orders, and provide information on products and warranties, while upselling related items.

The role emphasizes strong customer service and product knowledge in a fast-paced construction materials environment. Ideal candidates will have experience with sales order software (Oracle), knowledge of construction products, and Spanish language proficiency.