Counter Sales & Customer Solutions Specialist

Northeastern Supply; Camden (DE); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life Insurance

401(k) with Company Match

Flexible Spending Account (FSA)

Telehealth

Gym Reimbursement

Free Medications

Delta Perks — Local Discounts

Discount Hub

Job summary

Northeastern Supply in Camden, DE is seeking a Counter Sales Associate to drive sales and ensure customer satisfaction by assisting walk-in and phone customers with product selection and order fulfillment. This role uses product knowledge to resolve questions and build lasting relationships.

This position involves upselling compatible items, processing orders, and maintaining accurate inventory while keeping the counter area neat and welcoming.

Qualifications

• Experience in customer-facing sales is preferred.
• Ability to upsell and provide product recommendations.
• Maintain accurate inventory and pricing knowledge.

Responsibilities

• Assist walk-in and phone customers with product selection and orders.
• Pull, pack, and set up orders for delivery or pickup; track status.
• Greet customers professionally and resolve issues promptly.
• Maintain a clean, organized counter and display area.
• Upsell complementary products and follow pricing guidelines.

Skills

Customer service

Product knowledge

Sales skills

Teamwork

Education

High school diploma or GED

Job description

Northeastern Supply in Camden, DE is seeking a Counter Sales Associate to drive sales and ensure customer satisfaction by assisting walk-in and phone customers with product selection and order fulfillment. This role uses product knowledge to resolve questions and build lasting relationships.

This position involves upselling compatible items, processing orders, and maintaining accurate inventory while keeping the counter area neat and welcoming.