Counter Sales & Customer Service Specialist

United Refrigeration Inc.; Richmond (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

United Refrigeration Inc. is seeking a Customer Service Representative to provide prompt and knowledgeable assistance to customers. Responsibilities include greeting customers, processing orders, and maintaining the work environment.

The ideal candidate must have basic knowledge of heating, air conditioning, and refrigeration and be physically capable of lifting and carrying items. Commitment to customer service and ability to work under pressure are essential.

Qualifications

• Basic knowledge of heating, air conditioning and refrigeration.
• Manual dexterity and eye-hand coordination for data input.
• Ability to lift and carry up to 75 pounds.

Responsibilities

• Greet customers promptly and courteously by name.
• Load and unload company, customer and outside carrier vehicles.
• Maintain a clean and safe work environment.
• Participate in the After Hours Emergency Call rotation.

Skills

Customer service

Ability to cross-reference and recommend substitute products

Ability to follow directions and work under pressure

Tools

Computer

Fork lift

Job description

United Refrigeration Inc. is seeking a Customer Service Representative to provide prompt and knowledgeable assistance to customers. Responsibilities include greeting customers, processing orders, and maintaining the work environment.

The ideal candidate must have basic knowledge of heating, air conditioning, and refrigeration and be physically capable of lifting and carrying items. Commitment to customer service and ability to work under pressure are essential.