Counter Sales & Customer Service Specialist

United Refrigeration Inc.; Milwaukee (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

United Refrigeration Inc. in Milwaukee needs a dedicated individual to provide outstanding customer service and product knowledge. Responsibilities include greeting customers, processing orders, and maintaining a clean work environment. Ideal candidates should be able to lift heavy items, have a basic understanding of HVAC systems, and operate necessary equipment.

This role requires participation in an after-hours emergency call rotation and working overtime seasonally. Join our team to excel in a supportive environment focused on customer satisfaction.

Qualifications

• Physical ability to move, lift, and carry up to 75 pounds.
• Must have basic knowledge of heating, air conditioning, and refrigeration.
• Ability to work under pressure and follow directions.

Responsibilities

• Greet customers promptly and courteously.
• Answer telephones identifying yourself and the company.
• Provide accurate and timely execution of customer’s orders.

Skills

Customer Service

Product Knowledge

Ability to Lift 75 Pounds

Manual Dexterity

Operating Office Equipment

Education

Basic knowledge of heating, air conditioning, and refrigeration

Tools

Forklift

Computer

Job description

United Refrigeration Inc. in Milwaukee needs a dedicated individual to provide outstanding customer service and product knowledge. Responsibilities include greeting customers, processing orders, and maintaining a clean work environment. Ideal candidates should be able to lift heavy items, have a basic understanding of HVAC systems, and operate necessary equipment.

This role requires participation in an after-hours emergency call rotation and working overtime seasonally. Join our team to excel in a supportive environment focused on customer satisfaction.