Customer Service & Delivery Specialist

UNITED REFRIGERATION, INC.; Arden Hills (MN); On-site; USD 38,000 - 54,000; Full time

Job summary

UNITED REFRIGERATION, INC. is seeking a dedicated team member to deliver prompt, knowledgeable service to customers. You will greet customers, handle phone inquiries, process orders, and assist with stock loading and unloading in a fast-paced environment.

The role requires basic HVAC and refrigeration knowledge, forklift capability, and a willingness to learn United’s product offerings through in-house seminars and cross-training. Overtime may be required seasonally.

Qualifications

• Knowledge of HVAC basics and refrigeration concepts.
• Willingness to learn United’s product offering and attend in-house seminars.

Responsibilities

• Greet customers promptly and courteously by name (if known).
• Answer phones promptly identifying yourself and the company.
• Provide accurate and timely execution of customer orders and services.
• Load and unload vehicles using proper equipment.
• Break down and put away stock and maintain clean work areas.

Skills

Customer service

Communication

Teamwork

Pressure handling

Product substitution knowledge

Tools

Computer literacy

FAX

Photocopier

Calculator

Forklift

Job description

UNITED REFRIGERATION, INC. is seeking a dedicated team member to deliver prompt, knowledgeable service to customers. You will greet customers, handle phone inquiries, process orders, and assist with stock loading and unloading in a fast-paced environment.

The role requires basic HVAC and refrigeration knowledge, forklift capability, and a willingness to learn United’s product offerings through in-house seminars and cross-training. Overtime may be required seasonally.